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User review of Navotar

The best software I could get after 25 years in the rental business

- by Mike Williams

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

We have been using the software for about eight years and we are very happy with the support and features the software offers. The staffs are very friendly and have always fixed and customized all our needs. The features such as payment processing, damage management, and daily planner modules were helpful towards smoothening the entire rental process.

What aspects are problematic or could work better?

In the beginning, there were some issues, but the support team has guided us with the solution for everything. Everything is working good now.

What features/services would you like to see in future versions of this product?

Customer Management
Contract Management (They configured our own rental contract in the system)
Mobile App (I was able to take pictures while checking out and check in)
They developed the website for us.

What specific problems in your company were solved by this product?

This is the car rental software that will change your business for good. The setup is easy and fast. This software has well graphically designed features that are easy to use. As a new user, you will be worried about where to start from because being your first time to use the software, you will not have known how it works. There is a very detailed online documentation provided that will help you learn how the software works. You can also ask for help from the customer support if you encounter some difficulties. The customer support service is always available. The software is very attractive compared to other software that offers the same services

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Automotive

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

yes

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It is easy to use.
  • It helps in data management.
  • It boosts revenue.
  • It ensures safe and secure transactions.
  • It offers transparency to customers.

FEATURE DETAILS

No information provided by the reviewer.

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