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User review of Navvia

Brilliant software

- by Johnny

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Navvia offers great support. The tool's functionality is unlimited. I make use of this tool for creating Process Maturity Assessment as well as processing documents. There's no other tool like it in the market that does what I want in my job daily. Its ServiceNow-related process Documents are a huge win as we're heavily dependent on it. Having the ability to make custom-processed documents for our processes is a huge plus.

What aspects are problematic or could work better?

The one thing I hated with the tool is how users will have to go through a learning curve. Once you get a grip on the tool and you learn your way around it, it's a great thing. The tool's intuitiveness is great, but users may have a hard time keeping up with it. I'm happy with how we no longer need to have a long list of "hate" with the tool. The tool is constantly evolving to assist in the functions and aims of every organization.

What specific problems in your company were solved by this product?

This may very well be a long list. For the most part, I make use of the tool creating Maturity Assessments and document processsing. This is a big advantage for us since we now have an all-in-one tool for my processing needs. Since it now has docs related to ServiceNow, is a major upside for our organization. We depend highly on such tool.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Insurance

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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