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NCR CounterPoint Review

NCR CounterPoint
Our score: 7.7 User satisfaction: 58%

What is NCR CounterPoint?

NCR CounterPoint is a retail management system that helps you manage orders, sales, returns and layaways on a single location. Its POS can be custom fit to your processes to streamline your daily operations. It is ideal for retail with up to 100 stores. The solution also has a built-in customer loyalty program, which helps you nurture repeat sales or new leads with gift registries, wish lists and gift cards, and a built-in email marketing tool. This feature enables closed-loop reporting to track purchases, target segmentation and automatic email campaigns.

The POS system integrates with NCR Inventory Management, NCR Smart Alerts and NCR Secure Pay for an end-to-end retail management platform.

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Overview of NCR CounterPoint Benefits

NCR CounterPoint is an extensive POS system to help you manage and streamline your inventory processes. It also has CRM features to help you nurture customer loyalty. Managing staff is also easy with the time tracking tool.  Other key features include touchscreen/manual mode, automated reporting and built-in communication. With NCR CounterPoint, users have a powerful and reliable retail POS system and inventory management software that allows them to easily handle up to 100 stores.

NCR CounterPoint bridges retail businesses and customers with powerful email marketing tools. Mobile POS capabilities extend users’ reach from their stores and they can do business with customers wherever they are: events, sidewalk sales, and trade shows. E-commerce functionalities mean you can focus on important things as NCR CounterPoint automatically updates processes and process orders. Be in the loop by setting up notification alerts via text or email. With this feature, you’ll never miss important moments, in-store operations, and even potentially fraudulent situations.

With NCR CounterPoint POS, running your business away from the counter is a whole lot easier. You can manage your business while helping your customers find what they are looking for and close the sale right on the spot. The mobility element also lets you reach out to customers wherever they are and complete the transaction without having to be behind the counter.

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Overview of NCR CounterPoint Features

  • Targeted Marketing
  • Automated Recurring Campaigns
  • Sales Results
  • Centralized Inventory
  • Import Orders Automatically
  • Online Expansion
  • Inventory Management
  • Mobile POS
  • Alerts
  • Monitor Store Operations

NCR CounterPoint Position In Our Categories

Because businesses have distinctive business-related requirements, it is only wise that they avoid selecting an all-encompassing, ”best” business program. However, it is futile to try to pinpoint such an app even among popular software systems. The better thing to undertake can be to make a list of the numerous critical factors which merit scrutiny such as major features, budget, skill aptitude of the employees, company size, etc. Then, you must do the research fully. Browse over some NCR CounterPoint evaluations and look into the other software products in your list more closely. Such comprehensive product investigation ascertains you drop unsuitable apps and buy the system which provides all the aspects your company requires in growing the business.

Position of NCR CounterPoint in our main categories:

TOP 500

NCR CounterPoint is one of the top 500 Sales Tools products

It's essential to note that almost no software in the POS Systems category will be a perfect solution able to match all the needs of various company types, sizes and industries. It may be a good idea to read a few NCR CounterPoint POS Systems reviews first as certain software may excel only in a really narrow set of applications or be designed with a really specific type of industry in mind. Others can operate with a goal of being easy and intuitive and consequently lack advanced features needed by more experienced users. You can also come across solutions that cater to a large group of customers and provide a rich feature base, however that frequently comes at a more expensive cost of such a service. Be certain that you're aware of your needs so that you buy a software that offers exactly the elements you look for.

How Much Does NCR CounterPoint Cost?

NCR CounterPoint Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are NCR CounterPoint pricing details?

NCR CounterPoint Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

NCR CounterPoint pricing is available on a by quote basis only. Contact NCR CounterPoint directly for more detailed pricing information.

User Satisfaction

Positive Social Media Mentions 9
Negative Social Media Mentions 5

We know that when you choose to get a POS Systems it’s important not only to find out how professionals evaluate it in their reviews, but also to check if the real people and companies that purchased this software are actually content with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and NCR CounterPoint reviews across a wide range of social media sites. The information is then displayed in a simple to understand format showing how many customers had positive and negative experience with NCR CounterPoint. With that information at hand you should be ready to make an informed buying choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based

Deployment

  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for NCR CounterPoint?

NCR CounterPoint integrates with the following business systems and applications:

  • BigCommerce
  • Magento
  • Shopify
  • WooCommerce
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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