Price

$100

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Toast POS REVIEW

Restaurant Management Software

10 user reviews
USER SATISFACTION 60%
OUR SCORE 8.5

What is Toast POS?

Toast POS is a point of sale system that enables businesses to enhance staff efficiencies, reduce expenses, and improve customer experience. This solution can be used by bars, breweries, pizza chains, bakeries, coffee outlets, fine dining restaurants, and quick service restaurants. The app is compatible only with Android tablets and not with iPad as of now.

Toast POS provides menu management functionalities that include setting time-specific menu pricing such as happy hour menu, customizing menus separately for offline and online audiences, and setting up the entire menu including all groups and sub-groups. Its restaurant ordering feature enables you to split menu items and bills among customers, sends automatic alerts to the server when the order is ready, and provides the capability to take orders on the fly.

The system simplifies payments for business owners and clients by providing features like ‘pay at the table’, printing receipts or emailing them, and tipping servers directly from the tablets. Plus, customers can convert payments into loyalty points that they can redeem on subsequent visits. Toast POS also track real-time menu sales and offers in-depth reporting of product mix across all menus. Prominent customers of this software include Fresh City, Beach Hut Deli, Paris Creperie, and Lakewood Brewing Company.

Overview of Toast POS Benefits

Toast POS provides a subscription-based pricing model based on the core software and also offers add-on modules such as loyalty programs, online ordering, and physical and digital gift cards. The vendor also offers bundled hardware with a one-time pricing option.

Food servers can use this app to take orders directly with POS tablets and avoid running back and forth between kitchen, terminals, and the serving tables. The product’s interface is intuitive with features such as marking stock outs, changing interface layouts, and adding or removing menu items.

Customers can use the tablet’s interface to sign receipts, pay bills, and offer tip at their tables. Users can perform effortless customizations on the Toast POS interface. The app provides options to automate loyalty and discount program workflows, add role-based permissions, and customize the entire menu. It also sends daily email digests on vital parameters to enable restaurant owners to monitor staff performance on important metrics.

Servers working in restaurants with table service can take orders and easily process payments at the table using Toast’s handheld tablets. The Quick Order feature generates new orders quickly to facilitate fast transactions. Bars can browse drink recipes, track tabs, and improve their customer service.

With Toast POS, servers are likely to get fair tips as the system presents customers with fair tip percentages. Servers can split the bill easily by dragging and dropping each item on the relevant check. If needed, a check can be transferred to another server, or customers can be combined into one. The POS solution thus offers an easy method to support multiple check preferences. This helps servers to effortlessly accommodate the requirements and desires of each guest.

Overview of Toast POS Features

  • Customer Management
  • Real time monitoring via Remote access
  • Loyalty programs
  • Sales metrics
  • Employee performance tracking through Sales Exception Reports
  • Product Mix reports to learn about your most popular items
  • Digital Gift cards
  • Personalized Webpage
  • Kiosk for digital ordering at restaurants
  • Access to Loyalty points
  • Customizable Loyalty Rewards
  • Different customization options according to restaurant type
  • Restaurant Software updates

Toast POS Position In Our Categories

Position of Toast POS in our main categories:

10

Toast POS is one of the top 10 Restaurant Management Software products

100

Toast POS is one of the top 100 Sales Software products

10

Toast POS is one of the top 10
Restaurant Management Software products

100

Toast POS is one of the top 100
Sales Software products


Toast POS is also listed in the following subcategories:

Category:Position:Category:Position:
POS Software#16
Category:Position:
POS Software#16

There are well-liked and widely used solutions in each software group. But are they automatically the best fit for your enterprise’s special requirements? A popular software solution may have thousands of users, but does it offer what you need? For this reason, do not blindly invest in popular systems. Read at least a few Toast POS reviews and think about the aspects that you wish to have in the software such as the fees, main functionality, available integrations etc. Then, select a few systems that fit your wants. Check out the free trials of these products, read online opinions, get explanations from the seller, and do your investigation meticulously. This profound research is certain to help you choose the most excellent software application for your firm’s unique needs.

How Much Does Toast POS Cost?

Toast POS Pricing Plans:

You can purchase one of the two hardware bundles priced as follows:

  • Handheld Tablet bundle is priced at $450.
  • Hardware bundle 10 inch display is available for $1350.

In addition, there are two monthly packages available:

Core Software – $100/month

  • Sales, Labor and Menu Reports
  • Customer Relationship Management
  • Catering and Takeout Functionality
  • Complete support 24/7
  • Mobile technology for Point of Sales (POS)
  • Software updates

Enterprise Software – by quote

  • 360 Degree Analytics
  • Centralized Management
  • Labor Cost Percentage tracking
  • Real time Sales monitoring
  • All Core Software features

User Satisfaction

We realize that when you make a decision to buy Restaurant Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Toast POS reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Toast POS. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

67

NEGATIVE SOCIAL MENTIONS

51

Video

Technical details

Devices Supported
  • Windows
  • Android
  • Mac
  • Web-based
Language Support
  • USA
Pricing Model
  • Monthly payment
  • One-time payment
  • Annual Subscription
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING

Toast POS User Reviews

Logan Hostettler

Logan Hostettler 4 weeks ago
Verified
user


Chris Podgorski

Chris Podgorski 7 months ago
Verified
user


JT Riley

JT Riley 8 months ago
Verified
user


What are Toast POS pricing details?

Toast POS Pricing Plans:

You can purchase one of the two hardware bundles priced as follows:

  • Handheld Tablet bundle is priced at $450.
  • Hardware bundle 10 inch display is available for $1350.

In addition, there are two monthly packages available:

Core Software – $100/month

  • Sales, Labor and Menu Reports
  • Customer Relationship Management
  • Catering and Takeout Functionality
  • Complete support 24/7
  • Mobile technology for Point of Sales (POS)
  • Software updates

Enterprise Software – by quote

  • 360 Degree Analytics
  • Centralized Management
  • Labor Cost Percentage tracking
  • Real time Sales monitoring
  • All Core Software features

What integrations are available for Toast POS?

Toast POS integrates with the following systems and applications:

  • Compeat
  • Peach Works
  • Paytronix
  • 7 Shifts
  • Crunch Time
  • Ctuit
  • Restaurant 365
  • Incentivio

User reviews


User reviews in total: 10

7
2
1
0
0

Average Rating:

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The most favorable review

Logan Hostettler

4 weeks ago


Pros:
Customer support has always been amazing! I do not have to use them a lot because the system is very easy to learn.

Cons:
Literally nothing.

The least favorable review

Anonymous Reviewer

7 months ago


Pros:
Easy to change things 'on the fly'. Easy to implement, and great pricing on hardware/labor for sofware installation. Their customer support is very attentive and can be inventive with 'work arounds. We are also happy that all handheld tablets are equipped with emv chip readers.Financing through their partner Acentium Capital was also very easy--though they did not warn us ahead of time that you need a 'proof of insurance' and almost added on additional costs without warning.

Cons:
Terrible for full-service restaurants because you: Cannot track fire times, cannot implement a good BIN system for wine, cannot directly connect to BINWise, Avero, or RESERVE.

Logan Hostettler
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Published 4 weeks ago
Verified
user
Pro
review
Customer support has always been amazing! I do not have to use them a lot because the system is very easy to learn.



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Chris Podgorski
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Published 7 months ago
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user
Pro
review
You can pretty much do whatever you want with it. The backend and reporting are amazing! There is a ton of flexibility with the system. I also like that you can make...



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Anonymous Reviewer
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Published 7 months ago
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user
Pro
review
Easy to change things 'on the fly'. Easy to implement, and great pricing on hardware/labor for


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Published 8 months ago
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user
Pro
review
The ease of use and setup are really strong. The system is a strong competitor for the larger POS like Micros and Aloha. The back end reporting is also strong, although...



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Joshua Henneman
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Published 8 months ago
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Pro
review
Ease of use. Training has been very smooth for employees. Implementation was facilitated by Toast and our switch from Micros to Toast went without a hiccup. Speed of...



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Graeme Nyland
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Published 8 months ago
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user
This Product features easy to use Hand-Held Tablet devices for most Point of Sale transactions. Our customers find the electronic receipts easy to use and economical. Our...



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William Johns
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Published 9 months ago
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Pro
review
online ordering. easy to use. easy to train employees. easy to read reports of sales and end of days summaries. attentive company. the technician who set up my software...



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Nickolas Simmons
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Published 11 months ago
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user
It's tough to blame price for being a big reason to switch, but it's definitely a factor at the top of the pack. Right up there with affordability, the mobile support is...



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Anonymous Reviewer
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Published 1 year ago
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user
I would say that it is super easy to use on both the customer side and the employee side. Also it is super quick and easy to go back to a past order, so finding a...



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IL Primo Pizza and Wings
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Published 1 year ago
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user
Toast is overall a great product with many features and they are constantly updating their program to make it better every week. The offline mode is great when internet...



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