NCR CounterPoint Review

NCR CounterPoint
Our score: 7.7 User satisfaction: 58%

What is NCR CounterPoint?

NCR CounterPoint is a retail management system that helps you manage orders, sales, returns and layaways on a single location. Its POS can be custom fit to your processes to streamline your daily operations. It is ideal for retail with up to 100 stores. The solution also has a built-in customer loyalty program, which helps you nurture repeat sales or new leads with gift registries, wish lists and gift cards, and a built-in email marketing tool. This feature enables closed-loop reporting to track purchases, target segmentation and automatic email campaigns.

The POS system integrates with NCR Inventory Management, NCR Smart Alerts and NCR Secure Pay for an end-to-end retail management platform.

Overview of NCR CounterPoint Benefits

NCR CounterPoint is an extensive POS system to help you manage and streamline your inventory processes. It also has CRM features to help you nurture customer loyalty. Managing staff is also easy with the time tracking tool.  Other key features include touchscreen/manual mode, automated reporting and built-in communication. With NCR CounterPoint, users have a powerful and reliable retail POS system and inventory management software that allows them to easily handle up to 100 stores.

NCR CounterPoint bridges retail businesses and customers with powerful email marketing tools. Mobile POS capabilities extend users’ reach from their stores and they can do business with customers wherever they are: events, sidewalk sales, and trade shows. E-commerce functionalities mean you can focus on important things as NCR CounterPoint automatically updates processes and process orders. Be in the loop by setting up notification alerts via text or email. With this feature, you’ll never miss important moments, in-store operations, and even potentially fraudulent situations.

With NCR CounterPoint POS, running your business away from the counter is a whole lot easier. You can manage your business while helping your customers find what they are looking for and close the sale right on the spot. The mobility element also lets you reach out to customers wherever they are and complete the transaction without having to be behind the counter.

Overview of NCR CounterPoint Features

  • Targeted Marketing
  • Automated Recurring Campaigns
  • Sales Results
  • Centralized Inventory
  • Import Orders Automatically
  • Online Expansion
  • Inventory Management
  • Mobile POS
  • Alerts
  • Monitor Store Operations

NCR CounterPoint Position In Our Categories

Bearing in mind companies have their own business-related requirements, it is only rational that they steer clear of subscribing to a one-size-fits-all, ”best” software solution. Needless to say, it is difficult to try to find such application even among well-known software solutions. The practical step to undertake is to list the different vital functions that entail deliberation like critical features, plans, skill ability of staff, organizational size, etc. After which, you must double down on the research comprehensively. Browse over some NCR CounterPoint reviews and explore the other solutions in your list more closely. Such detailed research makes sure you steer clear of unsuitable apps and buy the system which has all the aspects you require company requires to realize efficiency.

Position of NCR CounterPoint in our main categories:

TOP 500

NCR CounterPoint is one of the top 500 Sales Software products

NCR CounterPoint is also listed in the following subcategories:

There are well-liked and widely used applications in each software category. But are they essentially the best fit for your company’s specific requirements? A trendy software solution may have thousands of users, but does it provide what you require? For this reason, do not blindly invest in popular systems. Read at least a few NCR CounterPoint POS Software reviews and mull over the factors that you wish to have in the software such as the fees, main tools, available integrations etc. Then, shortlist a few apps that fit your needs. Try out the free trials of these apps, read online comments, get clarifications from the maker, and do your investigation systematically. This profound groundwork is certain to aid you find the most excellent software platform for your firm’s unique wants.

How Much Does NCR CounterPoint Cost?

NCR CounterPoint Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

NCR CounterPoint pricing is available on a by quote basis only. Contact NCR CounterPoint directly for more detailed pricing information.

User Satisfaction

Positive Social Media Mentions 9
Negative Social Media Mentions 5

We realize that when you make a decision to buy POS Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and NCR CounterPoint reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with NCR CounterPoint. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based


  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are NCR CounterPoint pricing details?

NCR CounterPoint Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

NCR CounterPoint pricing is available on a by quote basis only. Contact NCR CounterPoint directly for more detailed pricing information.

What integrations are available for NCR CounterPoint?

NCR CounterPoint integrates with the following business systems and applications:

  • BigCommerce
  • Magento
  • Shopify
  • WooCommerce

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Reviewed By Louie Andre
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