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User review of Needles

Feedbacks on our experience with using Needles

- by Stefan

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Needles platform is a complete CRM for law firms. It has almost all the features we need such as a highly secured local database. It also allows flexible personalization to make the tool suit our business well.

What aspects are problematic or could work better?

All features in the tool are useful, but adding more functions and options can make Needles even better. Improving its personalization settings would be wonderful too. I also wish that the Needles package comes at lower rice rates.

What specific problems in your company were solved by this product?

The Needles platform is perfect for storing and managing all the cases that we handle in the firm. It is also very accessible to all our personnel, as well as it is great for managing user tasks and operations each day.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Legal Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.