Needles Review

Our score: 7.7 User satisfaction: N/A

What is Needles?

Needles isrenowned for its advanced software solutions designed specifically for legal firms and services.  The case management software has become one of the premier solutions that legal firms use to streamline their day to day operations and resources. It has successfully catered to about 2000 or more law firms across the geographic boundaries.

With a range of features, it allows legal firms to grow over their capacities and multiply their profitability by automating the workflows, payment processes, and documentations. As every law firm may vary according to its size and scale, therefore Needles offers a customized version of the case management with tools such as case type library, insurance adjuster, standardized reports and many analytical tools.

The power of Needles lies in the ability to create any field, put any collection of fields on any tab, set up any tasks in any order you see fit for the checklist, and run reports on all of this. At the same time, Needles’ support team is simply unparalleled in the industry. Our U.S.-based support team never works from scripts, and no question or phone call goes unanswered.

Pricing is also made affordable, as when you purchase Needles, you are actually buying licenses. Unlike cloud-based systems, you own the software and the licenses FOR LIFE. There are no reoccurring license fees or monthly rental costs. If you continue on our support/maintenance plan, all future upgrades of the case management software are included, and your Needles licenses will never be out of date. Buy the number of licenses you need now and add later as your firm grows. There are no penalties for adding licenses later. Our pricing is upfront, straightforward, and doesn’t come with haggling. 

Overview of Needles Benefits

With an experience of 25 years in the field, Needles supports the legal firms and community through the most advanced, customizable and innovative case management solutions. The reason for its growing demand is its continuous improvement and upgrading parallel to the advancements in the technology. So no legal firm can lag behind in the competitive legal community, given that they install Needles case management software within their systems.

Needles allows the firms to create specific task lists to manage and track the workflow relevant to cases that they work on.  For every day, the firm can root out the day’s important tasks, case proceedings, and other checklists that are important to be dealt with on time.  This whole workflow process goes through case specific statutes that allow firms to track information regarding the person, document, or a task on time. Moreover, it allows syncs well with the Microsoft Outlook Calendar for managing weekly or monthly engagements.

One of the most amazing features of Needles is that it offers customization and personalization on all levels of managing and tracking cases. It’s easy to setup and customize. Whether you need daily report system, personalized checklists or informational tabs, you just click through the software to add such options for your case management. Also, the case type library offers case specific templates which can come handy for a complex set of cases, as it comes with a huge variety of presets.

Overview of Needles Features

  • Workflow Management
  • Customization
  • Billing Management
  • Calendar Management
  • Case Notes
  • Client Management
  • Communication Tracking
  • Case Costs
  • Conflict Management
  • Docket Management
  • Document Management
  • Expense Tracking
  • Records Management
  • Task Management
  • Time Tracking

What Problems Will Needles Solve?

Scenario #1: Mark is the law firm paralegal, and he has “to do” items to follow up about documents pertinent to three different cases. Unfortunately, he had a family emergency and is out of the office for an extended period of time. Luckily, Mark’s law firm uses Needles, which is driven by the customizable checklist system. The Office Manager uses the mass update feature in Needles to temporarily reassign all Mark’s checklist items to Kelly, a legal assistant who will handle his tasks in his absence. This ensures that no task falls through the cracks regardless of staffing changes.

FEATURES: Checklist, Mass Update

Scenario #2: Jim is the lead attorney at a high volume personal injury law firm that spends a good deal of money on television and online advertising. His firm uses Needles, and when potential clients contact his firm about their cases, the intake specialist records a unique code (which could be tied to phone number called, website clicked, or unique referral code). When his advertising contracts are up for renewal, Jim is able to provide customized and specific reports to his advertising agency in order to refine future marketing efforts and get the most for his advertising dollars.

FEATURES: Customized Reporting, Customized Intake Sheets, Marketing

Scenaio #3: The Law Firm of Smith, Jones, and Hannity is a medium sized law firm that handles cases in six different practice areas. Rather than track information on the different cases in multiple systems, the firm uses Needles. Needles provides law firms with a robust online Case Type Library , where firms can download case type templates directly into their system and further customize them to match their individual workflow. The SJH Law Firm has customized their intake sheets, their case/matter types, and their checklists to track information differently for each type of case they handle. Whether it be a worker’s comp case, a complicated divorce, or a slip and fall, their system is designed to handle them all with ease and with the unique fields and tabs that each type of case requires.

FEATURES: Online Case Type Library, Customized Intake Sheets, Customizable Fields and Tabs, Checklist

Needles Position In Our Categories

Bearing in mind companies have special business-related wants, it is reasonable they abstain from preferring a one-size-fits-all, “perfect” business program. Needless to say, it is almost impossible to try to stumble on such a software solution even among well-known software systems. The right step to do would be to make a list of the various important functions which merit inspection such as major features, price plans, technical skill levels of staff, company size, etc. The second step is, you must perform the research systematically. Browse over these Needles analyses and check out each of the software options in your list more closely. Such all-encompassing product research ensure you steer clear of mismatched applications and subscribe to the system which includes all the aspects you require business requires.

Position of Needles in our main categories:

TOP 50

Needles is one of the top 50 Law Practice Management Software products

If you are considering Needles it may also be a good idea to analyze other subcategories of Law Practice Management Software gathered in our base of B2B software reviews.

Since each enterprise has specific business needs, it is advisable for them to desist from looking for a one-size-fits-all perfect software solution. Needless to say, it would be pointless to try to find such a system even among market-leading software applications. The intelligent thing to do would be to catalog the various essential elements that require consideration such as key features, finances, skill levels of employees, company size etc. Then, you should do your homework thoroughly. Read some Needles Law Practice Management Software reviews and investigate each of the other systems in your shortlist in detail. Such exhaustive homework can make certain you reject ill-fitting systems and select the app that provides all the features you need for business success.

How Much Does Needles Cost?

Needles Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Needles is a license based system which allows ownership to the users on annual basis with no recurring or monthly costs. The enterprise pricing options depend on the size of the company and the number of the users. In most cases, the licenses can be purchased for $10,000 a year.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Law Practice Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Needles reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Needles. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • One-time payment
  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Needles pricing details?

Needles Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Needles is a license based system which allows ownership to the users on annual basis with no recurring or monthly costs. The enterprise pricing options depend on the size of the company and the number of the users. In most cases, the licenses can be purchased for $10,000 a year.

What integrations are available for Needles?

Needles integrates with the following business systems and applications:

  • QuickBooks
  • Adobe
  • Microsoft Outlook
  • Sage
  • Peachtree
  • eDrawer
  • Worldox
  • WordPerfect
  • Juris
  • PCLaw
  • HotDocs
  • Microsoft Word

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Reviewed By Nestor Gilbert
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