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Needles REVIEW

Law Practice Management Software

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What is Needles?

Needles isrenowned for its advanced software solutions designed specifically for legal firms and services.  The case management software has become one of the premier solutions that legal firms use to streamline their day to day operations and resources. It has successfully catered to about 2000 or more law firms across the geographic boundaries.

With a range of features, it allows legal firms to grow over their capacities and multiply their profitability by automating the workflows, payment processes, and documentations. As every law firm may vary according to its size and scale, therefore Needles offers a customized version of the case management with tools such as case type library, insurance adjuster, standardized reports and many analytical tools.

The power of Needles lies in the ability to create any field, put any collection of fields on any tab, set up any tasks in any order you see fit for the checklist, and run reports on all of this. At the same time, Needles’ support team is simply unparalleled in the industry. Our U.S.-based support team never works from scripts, and no question or phone call goes unanswered.

Pricing is also made affordable, as when you purchase Needles, you are actually buying licenses. Unlike cloud-based systems, you own the software and the licenses FOR LIFE. There are no reoccurring license fees or monthly rental costs. If you continue on our support/maintenance plan, all future upgrades of the case management software are included, and your Needles licenses will never be out of date. Buy the number of licenses you need now and add later as your firm grows. There are no penalties for adding licenses later. Our pricing is upfront, straightforward, and doesn’t come with haggling. 

Overview of Needles Benefits

With an experience of 25 years in the field, Needles supports the legal firms and community through the most advanced, customizable and innovative case management solutions. The reason for its growing demand is its continuous improvement and upgrading parallel to the advancements in the technology. So no legal firm can lag behind in the competitive legal community, given that they install Needles case management software within their systems.

Needles allows the firms to create specific task lists to manage and track the workflow relevant to cases that they work on.  For every day, the firm can root out the day’s important tasks, case proceedings, and other checklists that are important to be dealt with on time.  This whole workflow process goes through case specific statutes that allow firms to track information regarding the person, document, or a task on time. Moreover, it allows syncs well with the Microsoft Outlook Calendar for managing weekly or monthly engagements.

One of the most amazing features of Needles is that it offers customization and personalization on all levels of managing and tracking cases. It’s easy to setup and customize. Whether you need daily report system, personalized checklists or informational tabs, you just click through the software to add such options for your case management. Also, the case type library offers case specific templates which can come handy for a complex set of cases, as it comes with a huge variety of presets.

Overview of Needles Features

  • Workflow Management
  • Customization
  • Billing Management
  • Calendar Management
  • Case Notes
  • Client Management
  • Communication Tracking
  • Case Costs
  • Conflict Management
  • Docket Management
  • Document Management
  • Expense Tracking
  • Records Management
  • Task Management
  • Time Tracking

What Problems Will Needles Solve?

Scenario #1: Mark is the law firm paralegal, and he has “to do” items to follow up about documents pertinent to three different cases. Unfortunately, he had a family emergency and is out of the office for an extended period of time. Luckily, Mark’s law firm uses Needles, which is driven by the customizable checklist system. The Office Manager uses the mass update feature in Needles to temporarily reassign all Mark’s checklist items to Kelly, a legal assistant who will handle his tasks in his absence. This ensures that no task falls through the cracks regardless of staffing changes.

FEATURES: Checklist, Mass Update

Scenario #2: Jim is the lead attorney at a high volume personal injury law firm that spends a good deal of money on television and online advertising. His firm uses Needles, and when potential clients contact his firm about their cases, the intake specialist records a unique code (which could be tied to phone number called, website clicked, or unique referral code). When his advertising contracts are up for renewal, Jim is able to provide customized and specific reports to his advertising agency in order to refine future marketing efforts and get the most for his advertising dollars.

FEATURES: Customized Reporting, Customized Intake Sheets, Marketing

Scenaio #3: The Law Firm of Smith, Jones, and Hannity is a medium sized law firm that handles cases in six different practice areas. Rather than track information on the different cases in multiple systems, the firm uses Needles. Needles provides law firms with a robust online Case Type Library , where firms can download case type templates directly into their system and further customize them to match their individual workflow. The SJH Law Firm has customized their intake sheets, their case/matter types, and their checklists to track information differently for each type of case they handle. Whether it be a worker’s comp case, a complicated divorce, or a slip and fall, their system is designed to handle them all with ease and with the unique fields and tabs that each type of case requires.

FEATURES: Online Case Type Library, Customized Intake Sheets, Customizable Fields and Tabs, Checklist

Needles Position In Our Categories

Position of Needles in our main categories:


Needles is one of the top 50 Law Practice Management Softwareproducts


Needles is one of the 50
Law Practice Management Software products

If you are interested in Needles it may also be beneficial to check out other subcategories of Best Law Practice Management Software collected in our database of SaaS software reviews.

Each enterprise has different needs and requires a system that can be personalized for their size, kind of employees and customers, and the specific industry they are in. For these reasons, no system can provide perfect features off-the-shelf. When you search a software system, first be sure what you need it for. Read some Needles reviews and ask yourself do you desire basic tools or do you want complex functionality? Are there any industry-specific features that you are looking for? Get the answers to these questions to assist your search. There are multiple elements that you need to mull over and these include your budget, specific business wants, your company size, integration requirements etc. Take your time, check out a few free trials, and finally zero in on the platform that offers all that you require to improve your firm effectiveness and productivity.

How Much Does Needles Cost?

Needles Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Needles is a license based system which allows ownership to the users on annual basis with no recurring or monthly costs. The enterprise pricing options depend on the size of the company and the number of the users. In most cases, the licenses can be purchased for $10,000 a year.

User Satisfaction

We realize that when you make a decision to buy Law Practice Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Needles reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Needles. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.





Technical details

Devices Supported
  • Windows
  • Linux
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • One-time payment
  • Quote-based
Customer Types
  • Small Business
  • Medium Business
  • Cloud Hosted

What Support Does This Vendor Offer?


What are Needles pricing details?

Needles Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Needles is a license based system which allows ownership to the users on annual basis with no recurring or monthly costs. The enterprise pricing options depend on the size of the company and the number of the users. In most cases, the licenses can be purchased for $10,000 a year.

What integrations are available for Needles?

Needles integrates with the following business systems and applications:

  • QuickBooks
  • Adobe
  • Microsoft Outlook
  • Sage
  • Peachtree
  • eDrawer
  • Worldox
  • WordPerfect
  • Juris
  • PCLaw
  • HotDocs
  • Microsoft Word

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