Streamlines our case management processes

What are the best aspects of this product?

Needles has a useful checklist that helps me stay on track with case deadlines. This type of reminder feature helps me avoid missing important appointments or duties.

What aspects are problematic or could work better?

Needles is hard to browse and use at the beginning. Thankfully, they offer useful training sessions for new users.

What specific problems in your company were solved by this product?

Needles reminds me of giving enough focus and attention to all of the cases that I handle. It keeps me from forgetting any deadlines too.

Are you a current user of this product?

Yes