What are the best aspects of this product?
There's nothing specific that I really like with Netbase. But since I'm a researcher, Netbase is what my primarily tool for carrying out research. I try to make use of it for clients as much as possible. It's insightful and you get to impart information to clients that they don't know about.
What aspects are problematic or could work better?
There are certain functional problems although there's nothing at the moment that I can rattle off in my head. I wish it's capable of mixing a couple functionality. I'm sure this will roll around soon. I'm already noticing how it's making loads better.
What specific problems in your company were solved by this product?
At present, we're using it in tracking buzz on a new launching of a product. We happen to have accomplished wider trending aspects. The same goes for market overviews for categories as well as brands. We're often asked what my share of voice is online and we frequently utilize it for such.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
What is your industry?
Marketing and Advertising
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year