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NetBase REVIEW

Social Media Management Software

29 user reviews
USER SATISFACTION 94%
OUR SCORE 8.4

What is NetBase?

NetBase is an online platform that focuses on social media marketing analytics. It analyzes millions of social media posts daily to help brands and agencies deliver real business value. The platform provides the world’s deepest, fastest, and most accurate insights from social media to provide better marketing strategies for businesses.

With a variety of useful feature, NetBase helps companies manage their brands, and understand their customers in order to build better and lasting relationship. The information delivered by NetBase is more than feedback and opinion – it reveals feelings, expectations, and attitudes, and helps companies perfect their customer management strategies.

Currently, NetBase is the partner of T-Mobile, Universal Music Group, Ogilvy, Coca-Cola, Yum!, and many other prominent brands. A solid reason to consider it is also its quote-based pricing, meaning that you’ll obtain a price specifically tailored for you, and including nothing but the features you genuinely need.

Overview of NetBase Benefits

NetBase utilizes state of the art and award-winning technologies that understand customer behavior and sentiments that businesses can utilize in their marketing strategies. These technologies include social listening and deep consumer insights. Its customizable interface allows users to search and view specific data based on their needs, while its visual dashboard makes insights easy to understand, so that better strategies can be formulated.

As far as its reach is concerned, NetBase has a global reach of over 99 countries and supports 42 different languages that makes possible for a successful localized or global strategies. It has a long list of prominent customers, which doesn’t come as a surprise knowing all the unique features NetBase has to offer. To start with, this platform works with a specifically developed Natural Language Processing Technology (NLP), which alongside supported languages, deciphers also emoji, slang, and alternative spelling.

What is also impressive about NetBase is its analytic capacity. The smart track & report system can monitor literally every interval you need, and produce reports based on it in real time. In fact, you can pull off reports each hour, instead of waiting for the weekly or monthly ones. Interesting examples of how you can apply NetBase are tracking consumer behavior, or analyzing emoji, hashtags, or consumer particularities such as age, gender, or interests. 

Overview of NetBase Features

  • Insightful data
  • Superior client strategy
  • Customizable research
  • Accurate data
  • Unrivaled speed
  • Intuitive navigation
  • Customizable dashboard
  • Global reach

NetBase Position In Our Categories

Position of NetBase in our main categories:

200

NetBase is one of the top 200 Marketing Softwareproducts

Top
50

NetBase is one of the 50 Social Media Management Softwareproducts

200

NetBase is one of the 200
Marketing Software products

50

NetBase is one of the 50
Social Media Management Software products


NetBase is also listed in the following subcategories:

Category:Position:Category:Position:
Campaign Management Software#35 Content Marketing Software#31
Demand Generation Software#25 Email Marketing Software#51
Marketing Automation Software#62 Mobile Marketing Software#17
Search Marketing Software#28 Social Media Monitoring Software#42
Category:Position:
Campaign Management Software#35
Content Marketing Software#31
Demand Generation Software#25
Email Marketing Software#51
Marketing Automation Software#62
Mobile Marketing Software#17
Search Marketing Software#28
Social Media Monitoring Software#42

Organizations have unique wants and requirements and no software application can be perfect in such a situation. It is useless to try to find an ideal off-the-shelf software app that fulfills all your business requirements. The smart thing to do would be to customize the solution for your specific wants, worker skill levels, budget, and other aspects. For these reasons, do not rush and pay for well-publicized leading solutions. Though these may be widely used, they may not be the ideal fit for your unique wants. Do your homework, check out each short-listed platform in detail, read a few NetBase reviews, contact the seller for clarifications, and finally select the application that presents what you require.

How Much Does NetBase Cost?

NetBase Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

NetBase’s SMB and enterprise pricing information is available only upon request. Contact the company for more details.

User Satisfaction

We realize that when you make a decision to buy Social Media Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and NetBase reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with NetBase. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

31

NEGATIVE SOCIAL MENTIONS

2

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT

What are NetBase pricing details?

NetBase Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

NetBase’s SMB and enterprise pricing information is available only upon request. Contact the company for more details.

What integrations are available for NetBase?

NetBase features open API, which means you can connect it to literally every business application you’re using at the moment.

User reviews


User reviews in total: 29

23
6
0
0
0

Average Rating:

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The most favorable review

Rebecca

12 months ago


Pros: There is no other platform that even comes close to what NetBase offers in analyzing sentiment and sentiment drivers. Whenever I need help with the product, I very much appreciate how helpful and knowledgable the Netbase account manager and social analyst team are. They are always available to help me out.

Cons: Occasionally I am overwhelmed by the incredible number of options for analysis. The dashboard feature is also really confusing to set up. But once you figure it out, it can be such a powerful tool.

The least favorable review

Irving

1 year ago


Pros: Being able to make use of current industry themes and creating your own in driving comparisons has been most helpful. What makes the tool standout is how it can let you make your own dashboard with relevant views found to your listening objective.

Cons: It'd be great to be able to click on specific peaks and lows to observe conversations without going through filter edits on a certain day. While there are thresholds related with accounts, it's normal in utilizing a conversation sample. Sometimes 10% view isn't enough for a sample in landing such gems that you can respond to or acquiring a complete picture of the conversation made. It'd be nice if a step can be seen between the Decahose and Firehose sample.

Published 12 months ago
Verified
user
There is no other platform that even comes close to what NetBase offers in analyzing sentiment and sentiment drivers. Whenever I need help with the product, I very much...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
NetBase provides many different ways in which you can analyze the data. I like the unlimited number of topics and themes available and how you can get creative with them....



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
There's nothing specific that I really like with Netbase. But since I'm a researcher, Netbase is what my primarily tool for carrying out research. I try to make use of it...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
Netbase is great in resolving business issues and inquiries. It can tackle matters ranging from campaign performance overviews to landscape investigation. The UI is...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
NetBase is made for researching, for digging into brad topics, finding sub-trends and new businesses. It helps us get deep understanding of the sentiment and attitudes of...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
Being able to make use of current industry themes and creating your own in driving comparisons has been most helpful. What makes the tool standout is how it can let you...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
You can get a holistic view of a conversation online through NetBase. Even though you will have to run multiple keyword sets, the final product can provide valuable...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
They offered me a number of ways in analyzing data. As long as you've gone through comprehensive training on what the tool is offering to unearth


What do you think about this review? Great Poor
Published 1 year ago
Verified
user
NetBase is more than social intelligence tool, it offers features that are best in the market today, metro level and geography to the city, inclusive of cross-tabs,...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
NetBase allows me to have a holistic view of the conversation. To uncover valuable insights you have to run various keyword sets, to remove things that are skewing so you...



What do you think about this review? Great Poor

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