Great tool with great features

What are the best aspects of this product?

We use Netbase as primary tool for tracking social activities in our organization. We really like its reliability for mentions and author counts. Text-analytics tool (for different word clouds for brands, personalities) is really helpful. I have to say that Netbase is growing and improving continuously, we constantly get more data and new features. The customer team is very helpful and always ready to help. We use its Pulse dashboards for reading data about important events.

What aspects are problematic or could work better?

I have found that is really complicated to access data outside US, especially data for state and city, while data for country is easy.

What specific problems in your company were solved by this product?

It helps us to better view our content, marketing, distribution and broadcast projects, ideas and even technology.

Are you a current user of this product?

Yes