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User review of NetHunt CRM

It’s a blessing for our sales team!

- by Lisa Palastri

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Great interface, quick and hassle-free onboarding, mass email campaigns and their friendly team! Now we can track sales and performance per employee. The pipelines, detailed customer profiles, fields and tags helped us organize our client's database (never happened since 2015).
NetHunt is more than a CRM. It's a productivity tool where we track leads, performance and sales. CRM stores our negotiations and contracts. And the information that we need is always displayed in front of the inbox, this is very convenient.

What aspects are problematic or could work better?

Well, probably

What features/services would you like to see in future versions of this product?

Drop campaigns, I know they are already in work, I'd love to get them faster
Having an opportunity to make calls from CRM will also be a benefit

What specific problems in your company were solved by this product?

We organized our client's database greatly.
We organized our sales process and managed to improve sales (15% for sure)
We save tons of time when doing routine tasks

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I implemented it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It allows us to store and organize information about our customers in a more efficient way
  • It allows us to solve our customers problems faster and in a more efficient way
  • It allows us to synchronize customer data between departments and teams
  • It allows us to automate out sales and marketing related processes
  • It offers us detailed analytics that lets us plan our future strategies more efficiently

PRICING & COSTS

What is your total annual cost for using this product?

$1440 for a year for sales team

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

no

FEATURE DETAILS

Sales & Marketing Automation

Sales Opportunity Management
4
very good
Customer Management
5
amazing
Task Management
5
amazing
Contract Management
5
amazing
Pricing Management
5
amazing
Email Marketing
4
very good

Analytics

Reports
4
very good
ROI Analytics
4
very good

Integrations

Calendar & Contacts Sync
5
amazing
Export & Import of Data
5
amazing
Available Integrations
5
amazing

Customer Service

Support Portal
5
amazing

General Features

Collaboration Features
4
very good
Dashboard
5
amazing
Overall Performance
4
very good
Access & Role Management
4
very good
Mobile Support
4
very good
Customization
5
amazing
File Management
4
very good
Language Support
4
very good
Security
5
amazing