A user of NetSuite CRM.

What are the best aspects of this product?

NetSuite is an incredible CRM software . It's a good thing to have customer rercords, licenses, financial data, and campaign data in a single tool. It's capable of reporting all of them together. NetSuite is robust when it comes to reporting. It has the capacity to combine and match record tables to gain a complete perspective of business what's working and what isn't.

What aspects are problematic or could work better?

Its UI isn't as attractive compared to its competitors. The same goes for speed. In addition, getting too muxh data in a single place makes it hard for power users. It's difficult for them to jump right in and begin using the tool.

What specific problems in your company were solved by this product?

Making use of reporting to resolve business issues as well as having well-informed decisions. We've been using NetSuite in tracking individuals utilizing our products. It also helped us figur out the bookings and pipeline trends, how my team has impacted the pipeline, and marketing campaign performance. In addition, we're creating great integrations with NetSuite to append, report, route, and import leads. It also helped us assign specific territories.

Are you a current user of this product?

Yes