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NetSuite CRM REVIEW

CRM Software

3 user reviews
USER SATISFACTION 100%
OUR SCORE 8.9

What is NetSuite CRM?

NetSuite CRM is a robust and powerful customer relationship management solution that boasts of providing companies complete 360-degree view of their customers in real time. Users enjoy a continuous stream of information from all points and throughout their customer lifecycle. With NetSuite CRM, companies are able to deliver exceptional customer experience from the early stages of lead management all the way to fulfillment and post-sales support.

The platform offers users more than just traditional features most CRM systems provide. On top of the usual capabilities, NetSuite CRM comes with powerful and advanced functionalities marketing automation, sales force automation, and customer service management.

Overview of NetSuite CRM Benefits

NetSuite CRM is a complete customer relationship management platform that incorporates traditional and advanced capabilities to help businesses drive revenue and growth. It comes with a robust set of features that includes sales force automation, e-commerce, customer data management, partner relationship management, marketing analytics and more.

Contact management is one functionality NetSuite CRM users find very useful to their business. Contact information, including their role within their company, communication history, and issues with your products and services are within reach. All customer interactions are laid out in a very convenient timeline and you can easily put to task your departments or individual team members to access your customers’ information and history.

NetSuite CRM gives you the ability to track all activities your clients and visitors make on your website and imports all their data into the system. Even if you don’t retrieve personal client information, NetSuite CRM records all cyber paths they take, including the links they click and the pages they view. All data are then delivered to your sales team who then uses the information for marketing campaigns, lead generation, and sales forecasts.

The software allows companies to monitor the productivity of their employees by tracking their workflow, task-completion ratio, and progress reports. NetSuite CRM incorporates a group calendar which is an excellent place for everyone to monitor their to-do lists as well show off their accomplishments once they are finished.

Overview of NetSuite CRM Features

  • Customer Management
  • Sales Forecasting
  • Time Tracking
  • Campaign Management
  • Email Marketing
  • Incentive Compensation
  • Opportunity Management
  • Lead Management
  • Real-Time Dashboards
  • Reporting and Analytics

NetSuite CRM Position In Our Categories

Position of NetSuite CRM in our main categories:

50

NetSuite CRM is one of the top 50 CRM Software products

50

NetSuite CRM is one of the top 50
CRM Software products


If you are considering NetSuite CRM it could also be beneficial to check out other subcategories of Best CRM Software listed in our database of SaaS software reviews: Customer Service Software, Online CRM Software, Feedback & Reviews Management Software

Every enterprise has different wants and requires a application that can be customized for their size, kind of staff members and buyers, and the particular industry they are in. For these reasons, no system can proffer perfect functionality out-of-the-box. When you try to find a software product, first be sure what you require it for. Read some NetSuite CRM reviews and ask yourself do you desire basic tools or do you need sophisticated features? Are there any industry-specific features that you are seeking? Get the answers to these questions to aid your search. There are multiple elements that you need to mull over and these include your finances, specific business needs, your company size, integration requirements etc. Take your time, use a few free trials, and finally choose the platform that provides all that you require to boost your firm competence and productivity.

How Much Does NetSuite CRM Cost?

NetSuite CRM Pricing Plans For Enterprises & Small Business:

Contact NetSuite CRM for enterprise pricing information and other product details. You can also submit a request for a demo or schedule a free consultation to see if the software is a perfect fit for your business.

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and NetSuite CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with NetSuite CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

182

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING
  • TICKETS

What are NetSuite CRM pricing details?

NetSuite CRM Pricing Plans:

Contact NetSuite CRM for enterprise pricing information and other product details. You can also submit a request for a demo or schedule a free consultation to see if the software is a perfect fit for your business.

What integrations are available for NetSuite CRM?

NetSuite CRM integrates with the following business systems and applications:

  • G Suite
  • MailChimp
  • Pardot
  • Act-On
  • Gmail
  • Microsoft Outlook
  • EosCPQ
  • Capabiliti
  • Workato
  • Yammer
  • NetSuite OneWorld
  • ConnectLeader TeamDialer
  • LeadExec
  • CallidusCloud Commissions
  • Qontext
  • CallidusCloud CPQ
  • CloudCall Click

User reviews


3 Reviews

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The most favorable review

Bessie


Pros:
As we start moving to a completely different system, I'm beginning to understand the convenience of running just about everything in a single system. This includes reporting, support, retainment, sales, and fulfillment. We can customize our system well so our needs are met. Saved searches contain lots of worthwhile functionality that lets you create certain reports and sharing them through different means.

Cons:
Two yet completely different reporting methods are available: reports and saved searches. Each has their own set of advantages, capabilities, and data accessibility. I'd often see myself fiddling with building reports via both options just to find out which process would let me gather data in the required format. I'd like it if they combine both to form some kind of an ultra report builder. When both are put together, they would make a really great reporting system.

The least favorable review

Cecilia


Pros:
Pricing is what's best with this platform since a majority of users are utilizing NetSuite CRM for their ERP module in one system. Due to this, you're required to only pay once for the system. Negotiating things the right way will help you land a reasonable price. In addition, the savings cost per on-prem solution is big since expenses involved in people, admins, and developers aren't thought out well. At day's end, NetSuite can be a strong or weak as to what's being implented.

Cons:
If you lack a clear direction of your organization's goals, admin support, and developer level, it'll fall flat. You have to be knowledgeable on what you intend to get done. You also need somebody from the staff to predict whether it's at all possible. Sadly, NetSuite won't guide you on which practice is best as the system on its own is way too flexible for a recommended SOP in terms of daily usage. This can lead to confusion or pushing back end users who end up getting frustrated with the system as it evolves with the organization it was meant to offer support for.


Cecilia

Verified
user
Pricing is what's best with this platform since a majority of users are utilizing NetSuite CRM for their ERP module in one system. Due to this, you're required to only...

Bessie

Verified
user
As we start moving to a completely different system, I'm beginning to understand the convenience of running just about everything in a single system. This includes...

Whitney

Verified
user
The products is great to begin with. Plenty of options while having the ability to make customizations. We're consolidating a couple CRM systems into NetSuite. They've...

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