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NetSuite CRM REVIEW

CRM Software

10 user reviews
USER SATISFACTION 100%
OUR SCORE 8.9

What is NetSuite CRM?

NetSuite CRM is a robust and powerful customer relationship management solution that boasts of providing companies complete 360-degree view of their customers in real time. Users enjoy a continuous stream of information from all points and throughout their customer lifecycle. With NetSuite CRM, companies are able to deliver exceptional customer experience from the early stages of lead management all the way to fulfillment and post-sales support.

The platform offers users more than just traditional features most CRM systems provide. On top of the usual capabilities, NetSuite CRM comes with powerful and advanced functionalities marketing automation, sales force automation, and customer service management.

Overview of NetSuite CRM Benefits

NetSuite CRM is a complete customer relationship management platform that incorporates traditional and advanced capabilities to help businesses drive revenue and growth. It comes with a robust set of features that includes sales force automation, e-commerce, customer data management, partner relationship management, marketing analytics and more.

Contact management is one functionality NetSuite CRM users find very useful to their business. Contact information, including their role within their company, communication history, and issues with your products and services are within reach. All customer interactions are laid out in a very convenient timeline and you can easily put to task your departments or individual team members to access your customers’ information and history.

NetSuite CRM gives you the ability to track all activities your clients and visitors make on your website and imports all their data into the system. Even if you don’t retrieve personal client information, NetSuite CRM records all cyber paths they take, including the links they click and the pages they view. All data are then delivered to your sales team who then uses the information for marketing campaigns, lead generation, and sales forecasts.

The software allows companies to monitor the productivity of their employees by tracking their workflow, task-completion ratio, and progress reports. NetSuite CRM incorporates a group calendar which is an excellent place for everyone to monitor their to-do lists as well show off their accomplishments once they are finished.

Overview of NetSuite CRM Features

  • Customer Management
  • Sales Forecasting
  • Time Tracking
  • Campaign Management
  • Email Marketing
  • Incentive Compensation
  • Opportunity Management
  • Lead Management
  • Real-Time Dashboards
  • Reporting and Analytics

NetSuite CRM Position In Our Categories

Position of NetSuite CRM in our main categories:

50

NetSuite CRM is one of the top 50 CRM Software products

50

NetSuite CRM is one of the top 50
CRM Software products


If you are considering NetSuite CRM it may also be sensible to investigate other subcategories of Best CRM Software gathered in our database of B2B software reviews.Customer Service Software, Online CRM Software, Social CRM Software

Each business is different, and may require a particular type of CRM Software solution that will be adjusted to their business size, type of clients and staff and even particular industry they support. We advise you don't count on locating an ideal solution that will be suitable for each company regardless of their background is. It may be a good idea to read a few NetSuite CRM reviews first and even then you should pay attention to what the software is intended to do for your business and your staff. Do you need a simple and straightforward solution with only elementary functions? Will you really make use of the complex tools required by experts and big enterprises? Are there any particular features that are especially practical for the industry you operate in? If you ask yourself these questions it is going to be much easier to locate a reliable solution that will match your budget.

How Much Does NetSuite CRM Cost?

NetSuite CRM Pricing Plans:

Contact NetSuite CRM for enterprise pricing information and other product details. You can also submit a request for a demo or schedule a free consultation to see if the software is a perfect fit for your business.

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and NetSuite CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with NetSuite CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

182

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING
  • TICKETS

NetSuite CRM User Reviews

What are NetSuite CRM pricing details?

NetSuite CRM Pricing Plans:

Contact NetSuite CRM for enterprise pricing information and other product details. You can also submit a request for a demo or schedule a free consultation to see if the software is a perfect fit for your business.

What integrations are available for NetSuite CRM?

NetSuite CRM integrates with the following business systems and applications:

  • G Suite
  • MailChimp
  • Pardot
  • Act-On
  • Gmail
  • Microsoft Outlook
  • EosCPQ
  • Capabiliti
  • Workato
  • Yammer
  • NetSuite OneWorld
  • ConnectLeader TeamDialer
  • LeadExec
  • CallidusCloud Commissions
  • Qontext
  • CallidusCloud CPQ
  • CloudCall Click

User reviews


User reviews in total: 10

5
5
0
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Average Rating:

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The most favorable review

Colin G.

3 months ago


Pros:
NetSuite has the capacity to enable any kind of business. It does the same for employees within each organization. It served an easy approach when it comes to managing and gather info. It does so by making room for endless dashboard possibilities.

Cons:
I just want to say this bluntly: there's nothing that I hate with NetSuite. Their Gold support was fantastic. There's always an approachable and helpful person at the other end of the line. There are a few bugs that my company experienced. Someone even told me other organizations have experienced them too. But those are just small speed bumps during some working periods.

The least favorable review

Damon H.

4 months ago


Pros:
Links moving from record to another. Enter info for a wide range of records is easy. It has plenty of powerful offerings. Numerous options for relationship dependencies.

Cons:
When it comes to looking into records, there's no other way to in seeking a zip distance. If the info isn't correctly entered from a merge/previous individual, it's hard to find someone.

Published 3 months ago
Verified
user
NetSuite has the capacity to enable any kind of business. It does the same for employees within each organization. It served an easy approach when it comes to managing...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
Links moving from record to another. Enter info for a wide range of records is easy. It has plenty of powerful offerings. Numerous options for relationship dependencies.



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
NetSuite CRM contains a number of pre-installed features. It's capable of handing just about any business model. It can do extensive tracking regardless if it's a...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
After giving other POS, ECM and CRM software a go, I'm starting to miss...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
NetSuite offered our organization numerous gains in terms of productivity. Its capacity is huge for businesses that are growing. We've been on this system for the past...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
NetSuite is an incredible CRM software . It's a good thing to have customer rercords, licenses, financial data, and campaign...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
Netsuite is one flexible product when it comes to cutomization. In a techincal perspective, it has the ability to build and map fields. It also use them to integrate with...



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Published 6 months ago
Verified
user
Pricing is what's best with this platform since a majority of users are utilizing NetSuite CRM for their ERP module in one system. Due to this, you're required to only...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
As we start moving to a completely different system, I'm beginning to understand the convenience of running just about everything in a single system. This includes...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
The products is great to begin with. Plenty of options while having the ability to make customizations. We're consolidating a couple CRM systems into NetSuite. They've...



What do you think about this review? Great Poor

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