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NetSuite CRM REVIEW

CRM Software

6 user reviews
USER SATISFACTION 100%
OUR SCORE 8.9

What is NetSuite CRM?

NetSuite CRM is a robust and powerful customer relationship management solution that boasts of providing companies complete 360-degree view of their customers in real time. Users enjoy a continuous stream of information from all points and throughout their customer lifecycle. With NetSuite CRM, companies are able to deliver exceptional customer experience from the early stages of lead management all the way to fulfillment and post-sales support.

The platform offers users more than just traditional features most CRM systems provide. On top of the usual capabilities, NetSuite CRM comes with powerful and advanced functionalities marketing automation, sales force automation, and customer service management.

Overview of NetSuite CRM Benefits

NetSuite CRM is a complete customer relationship management platform that incorporates traditional and advanced capabilities to help businesses drive revenue and growth. It comes with a robust set of features that includes sales force automation, e-commerce, customer data management, partner relationship management, marketing analytics and more.

Contact management is one functionality NetSuite CRM users find very useful to their business. Contact information, including their role within their company, communication history, and issues with your products and services are within reach. All customer interactions are laid out in a very convenient timeline and you can easily put to task your departments or individual team members to access your customers’ information and history.

NetSuite CRM gives you the ability to track all activities your clients and visitors make on your website and imports all their data into the system. Even if you don’t retrieve personal client information, NetSuite CRM records all cyber paths they take, including the links they click and the pages they view. All data are then delivered to your sales team who then uses the information for marketing campaigns, lead generation, and sales forecasts.

The software allows companies to monitor the productivity of their employees by tracking their workflow, task-completion ratio, and progress reports. NetSuite CRM incorporates a group calendar which is an excellent place for everyone to monitor their to-do lists as well show off their accomplishments once they are finished.

Overview of NetSuite CRM Features

  • Customer Management
  • Sales Forecasting
  • Time Tracking
  • Campaign Management
  • Email Marketing
  • Incentive Compensation
  • Opportunity Management
  • Lead Management
  • Real-Time Dashboards
  • Reporting and Analytics

NetSuite CRM Position In Our Categories

Position of NetSuite CRM in our main categories:

50

NetSuite CRM is one of the top 50 CRM Software products

50

NetSuite CRM is one of the top 50
CRM Software products


If you are interested in NetSuite CRM it could also be beneficial to analyze other subcategories of Best CRM Software collected in our base of SaaS software reviews: Customer Service Software, Online CRM Software, Feedback & Reviews Management Software

Since each organization has particular business requirements, it is advisable for them to refrain from looking for a one-size-fits-all faultless software system. Needless to say, it would be futile to try to find such a system even among market-leading software solutions. The smart thing to do would be to jot down the various essential elements that require consideration such as main features, budget, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some NetSuite CRM reviews and check out each of the other apps in your shortlist in detail. Such comprehensive research can make certain you reject ill-fitting applications and choose the system that presents all the aspects you require for business success.

How Much Does NetSuite CRM Cost?

NetSuite CRM Pricing Plans For Enterprises & Small Business:

Contact NetSuite CRM for enterprise pricing information and other product details. You can also submit a request for a demo or schedule a free consultation to see if the software is a perfect fit for your business.

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and NetSuite CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with NetSuite CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

182

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING
  • TICKETS

What are NetSuite CRM pricing details?

NetSuite CRM Pricing Plans:

Contact NetSuite CRM for enterprise pricing information and other product details. You can also submit a request for a demo or schedule a free consultation to see if the software is a perfect fit for your business.

What integrations are available for NetSuite CRM?

NetSuite CRM integrates with the following business systems and applications:

  • G Suite
  • MailChimp
  • Pardot
  • Act-On
  • Gmail
  • Microsoft Outlook
  • EosCPQ
  • Capabiliti
  • Workato
  • Yammer
  • NetSuite OneWorld
  • ConnectLeader TeamDialer
  • LeadExec
  • CallidusCloud Commissions
  • Qontext
  • CallidusCloud CPQ
  • CloudCall Click

User reviews


6 Reviews

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The most favorable review

Mary


Pros:
NetSuite offered our organization numerous gains in terms of productivity. Its capacity is huge for businesses that are growing. We've been on this system for the past few years. The cloud-based feature is cost saving and dependable. The software is highly logical. Its raw capability for almost any activity related to business is present (if you're up to investing in the modules).

Cons:
Since NetSuite functions sequentially, it can be difficult to bring home-based processes and get them to fit in NetSuite. Its role setup can be a pain, although its global permissions have been helpful. Advanced projects can be tedious and isn't recommended for project management. I get complaints of it not looking graphical enough as it's appears to be more of an accounting program. NetSuite's New Task and Log Task buttons are confusing to use.

The least favorable review

Pablo


Pros:
NetSuite is an incredible CRM software . It's a good thing to have customer rercords, licenses, financial data, and campaign data in a single tool. It's capable of reporting all of them together. NetSuite is robust when it comes to reporting. It has the capacity to combine and match record tables to gain a complete perspective of business what's working and what isn't.

Cons:
Its UI isn't as attractive compared to its competitors. The same goes for speed. In addition, getting too muxh data in a single place makes it hard for power users. It's difficult for them to jump right in and begin using the tool.


Mary

Verified
user
NetSuite offered our organization numerous gains in terms of productivity. Its capacity is huge for businesses that are growing. We've been on this system for the past...

Pablo

Verified
user
NetSuite is an incredible CRM software . It's a good thing to have customer rercords, licenses, financial data, and campaign data in a single tool. It's capable of...

Eunice

Verified
user
Netsuite is one flexible product when it comes to cutomization. In a techincal perspective, it has the ability to build and map fields. It also use them to integrate with...

Cecilia

Verified
user
Pricing is what's best with this platform since a majority of users are utilizing NetSuite CRM for their ERP module in one system. Due to this, you're required to only...

Bessie

Verified
user
As we start moving to a completely different system, I'm beginning to understand the convenience of running just about everything in a single system. This includes...

Whitney

Verified
user
The products is great to begin with. Plenty of options while having the ability to make customizations. We're consolidating a couple CRM systems into NetSuite. They've...

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