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User review of NetSuite SuiteCommerce

Easy to implement

- by Leatha

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

NetSuite SuiteCommerce makes it possible for business owners with little to no knowledge of scripting or HTML to create a visually appealing and professional e-commerce website. The platform is straightforward to use. Also, the ability to see the changes I make in real-time is surprisingly satisfying.

What aspects are problematic or could work better?

NetSuite SuiteCommerce Standard doesn't offer many drag-and-drop options. Aside from that, I sometimes encounter an error when using the platform's site management tools.

What specific problems in your company were solved by this product?

We have been NetSuite users for a long time now. We were using their Site Builder before, but since the solution has been around for a while already, we found it a bit outdated and so we looked for another tool. We switched to Shopify. But it only works with Netsuite if you use a 3rd-party connection and it is so much of a hassle. So we moved back to Netsuite but this time, we tried their SuiteCommerce solution. It works great. The customer database is in one location, and we are able to customize promotions for our customers. It solved many of our problems before, so we were able to focus on building our brand.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.