It is great but got a problem with speed

What are the best aspects of this product?

NetSuite SuiteCommerce offers tons of functionalities, so we're able to do so many things with it. I specifically like its reporting feature, as it comes with various customization options. Also, I like how the platform lets you limit what your team can view only the information they need for their job

What aspects are problematic or could work better?

Inconsistencies in the speed. There's an instance when I am completing an order when a "timed out session" notice appears, so the order has been duplicated. It's quite frustrating.

What specific problems in your company were solved by this product?

We are able to collect customer data with so much ease. Processing order confirmations, returns, and shipping/tracking inquiries has also become easier.

Are you a current user of this product?

Yes