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User review of NetSuite SuiteCommerce

Very flexible

- by Rachel

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

SuiteCommerce offers loads of customization options, which are way more than the other website store solutions offer. Many aspects are under our control that we can make the site appear exactly as we want to without having to sacrifice NetSuite functionalities. There's also no need to integrate it with the other NetSuite products we're using because SuiteCommerce can directly work with them without setting up anything.

What aspects are problematic or could work better?

Maintenance. One webpage is linked to so much information and functions like file cabinets, scripts, and libraries that just an issue from one of them can be tedious to fix, especially for users who didn't take part in the design and implementation process.

What specific problems in your company were solved by this product?

We're using other NetSuite products and because of that, there's no need to bother with an integration process and troubles.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Consumer Electronics

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.