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New Relic REVIEW

IT Management Software

9 user reviews
USER SATISFACTION 96%
OUR SCORE 8.9

What is New Relic?

New Relic is a software analytics platform that helps businesses analyze and derive vital and relevant information from  billions of metrics across millions of apps and help turn these data into modern software. Deployed by startups, medium-sized enterprises, and giant corporations alike, New Relic boasts of tools, features, and support that help businesses build business software that is faster, better, and high performing.

Overview of New Relic Benefits

New Relic gathers, stores, and analyze data and turn them into insights that help businesses develop more useful and better software for their business. Here are some of the core advantages New Relic brings to the table:

  • Software developers can focus on writing new codes than spend significant time troubleshooting them.
  • Top management can easily come to very intelligent business software decision.
  • Mobile application monitoring tool aid teams in creating high-performance, stable mobile applications.
  • Improve browser-side performance and attain powerful performance insights.

Overview of New Relic Features

  • Cloud Migration
  • Application Development
  • Production Monitoring
  • Real-Time Analytics
  • Mobile Application Management

New Relic Position In Our Categories

Position of New Relic in our main categories:

10

New Relic is one of the top 10 Application Performance Monitoring Software products

50

New Relic is one of the 50 IT Management Software products

10

New Relic is one of the 10
Application Performance Monitoring Software products

50

New Relic is one of the 50
IT Management Software products


If you are interested in New Relic it could also be beneficial to examine other subcategories of Best Application Performance Monitoring Software gathered in our database of B2B software reviews.

Each company has different wants and needs an application that can be customized for their size, type of employees and buyers, and the particular industry they are in. For these reasons, no platform can proffer perfect tools out-of-the-box. When you look for a software product, first be sure what you require it for. Read some New Relic reviews and ask yourself do you desire basic features or do you want advanced features? Are there any industry-specific functionalities that you are searching for? Get the answers to these questions to assist your search. There are lots of elements that you need to consider and these include your budget, specific business requirements, your organization size, integration needs etc. Take your time, use a few free trials, and finally choose the app that provides all that you need to boost your firm effectiveness and productivity.

How Much Does New Relic Cost?

New Relic Pricing Plans:
Free trial
Cloud-based
By quote
Essentials
$75/month
Pro
$149/month

New Relic is available in flexible pricing options for two types of deployment. A 14-day free trial is also available to test out the features and full functionality of the Pro plan. For the plans, here are the details:

Cloud-based

The price is based on the size of your instance, the number of instances, and the total running time of the instance among AWS, Google, Microsoft, and Rackspace. New Relic has a calculator available on their website for an estimate.

Self-hosted

  • Essentials – $75/month billed annually
  • Pro – starts at $149/month billed annually

User Satisfaction

We realize that when you make a decision to buy IT Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and New Relic reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with New Relic. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

124

NEGATIVE SOCIAL MENTIONS

5

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
Pricing Model
  • Free
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TRAINING
  • TICKETS

New Relic User Reviews

What are New Relic pricing details?

New Relic Pricing Plans:
Free trial
Cloud-based
By quote
Essentials
$75/month
Pro
$149/month

New Relic is available in flexible pricing options for two types of deployment. A 14-day free trial is also available to test out the features and full functionality of the Pro plan. For the plans, here are the details:

Cloud-based

The price is based on the size of your instance, the number of instances, and the total running time of the instance among AWS, Google, Microsoft, and Rackspace. New Relic has a calculator available on their website for an estimate.

Self-hosted

  • Essentials – $75/month billed annually
  • Pro – starts at $149/month billed annually

What integrations are available for New Relic?

New Relic integrates with the following business systems and applications:

  • Slack
  • Pivotal Tracker
  • PARIM
  • Klipfolio
  • JIRA Software
  • PagerDuty
  • DucksBoard
  • Datadog
  • Boundary
  • Bitium
  • Atlassian Integration Connectors

User reviews


User reviews in total: 9

4
5
0
0
0

Average Rating:

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The most favorable review

Alonza

2 months ago


Pros: If this is your first encounter with New Relic, forget about me and ‘run’ to their website! You might be missing on the most innovative tool for active analysis and software development. I’ve honestly never worked with something so perfect and I believe it is an investment for the future of every company. One of the things New Relic des for you is to log every app error with detailed explanation (the headers, the timing, the request parameter, or even the response), and you’ll have all data in one place. Instead of recapturing two years of previous work to detect where you went wrong, install it, and you’ll have all data on types, dates, duration and responses on errors right in front of you. New Relic will even calculate the frequency of errors, and will suggest solutions. I thought this was impossible before. It’s not all about errors, though. New Relic pays attention to the quality of your performance, measuring response time and coming up with accomplishment rates. It is the profiling tool of the future, with insight in every method, and with a great comparison capability. It will help you determine the best method for each request, and will detect any implementation issue neglected during your submission. It will send you email alerts whenever the app crashes, or it detects some type of unusual behavior. Let me tell you that no configuration threshold can beat that. The icing is the configuration: perfect, perfect, perfect!

Cons: That sounded like a fairytale, didn’t it? Unluckily, for some, the fairytale doesn’t have a happy ending. On-budget firms may find it appropriate to sacrifice quality for price. I understand it; the price is not modest after all. Still, if you tried it and you liked how the thing went, or better yet if it deployed your app on Heroku, call the support team and negotiate the price. It can be painful to buy it on your own.

The least favorable review

Kara

3 months ago


Pros: I like it because it is the most uncomplicated and easy software I ever had to install. All you have to do Is to insert your data (I attached my agent directory to the server), and the tool will do the JVM for you. Detailed insight is available with a single click. You can move easily through hierarchical databases, for instance stack traces or Java calls. Besides, the UI is as clean as it can possibly be, and it doesn’t require specific training to perform basic operations.

Cons: One has to install it on each server separately, and it affects the speed of the overall performance. Sometimes, it fails to recognize calls automatically (data stores, SQS in my case), and I think you can find better software to do this for you.

Published 2 months ago
Verified
user
If this is your first encounter with New Relic, forget about me and ‘run’ to their website! You might be missing on the most innovative tool for active analysis and...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
New Relic is the service of the future! They are the school example on how to analyze web apps (sql executions, javascripts, etc), how to stay in control of performance,...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
I like it because it is the most uncomplicated and easy software I ever had to install. All you have to do Is to insert your data (I attached my agent directory to the...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
I’ve never seen better reporting features, the tool is great and that’s a fact. I detects any type of misbehavior (mostly hooks and modules in our case), and it...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
I’m not very sure that words can explain the importance and value New Relic added to our working process, and the dev team standing behind it. Halfway from launching...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
We were on the long run looking for a tool which can really improve the performance of our websites. We left this problem in the past with New Relic, and we have great...



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
It doesn’t just ‘monitor’ different aspects of our work, but it also connects them in a comprehensive union. I was pleased to discover that response time can be...



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
My favorite parts are the monthly reports on performance, enabling me to supervise the entire workflow of our web development without being directly involved in it. I...



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
I like that it didn’t take me days to set it up, and even if I was suspicious at the beginning, I received a feature-packed monitoring system. Performance is...



What do you think about this review? Great Poor

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