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User review of New Relic

A tool for metric reporting with admirable performance

- by Cody

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

My favorite parts are the monthly reports on performance, enabling me to supervise the entire workflow of our web development without being directly involved in it. I find he metrics to be accurate and comprehensive, meaning that I can divide them into smaller chunks which are much easier to work with. Overall, very easy and understandable.

What aspects are problematic or could work better?

I don’t feel competent to answer this question, since I haven’t used any comparable product in the past. The only thing I can say is that the software met my expectations, I am not thinking of changing it any time soon.

What specific problems in your company were solved by this product?

I am using it to stay in control of the workflow, mostly to monitor live apps, websites, and user forums. The feedback from my employees is also very positive.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.