Full supervision on the servers, timely notification of success and failure

What are the best aspects of this product?

It doesn’t just ‘monitor’ different aspects of our work, but it also connects them in a comprehensive union. I was pleased to discover that response time can be divided in backend layers (the ‘python, redis, postgres’ network), while quality remains intact.

What aspects are problematic or could work better?

I was sold on the amazing trial version, it had all of the necessary features and it performed quite well. The painful moment arrived when I had to pay for a first-level package, the IMHO was very expensive. I don’t fancy the upgrading prices either.

What specific problems in your company were solved by this product?

I stayed in control of success even with my previous hosting provider, but it failed to notify me when something bad happened. I think that having this type of notifications is the key to success. I appreciate using New Relic because it doesn’t just notify me when an action fails: it provides me summarized clues on how to solve the problem!

Are you a current user of this product?

Yes