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User review of New Relic

The imperative tool for modern software developers

- by Alonza

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

If this is your first encounter with New Relic, forget about me and ‘run’ to their website! You might be missing on the most innovative tool for active analysis and software development. I’ve honestly never worked with something so perfect and I believe it is an investment for the future of every company.
One of the things New Relic des for you is to log every app error with detailed explanation (the headers, the timing, the request parameter, or even the response), and you’ll have all data in one place. Instead of recapturing two years of previous work to detect where you went wrong, install it, and you’ll have all data on types, dates, duration and responses on errors right in front of you. New Relic will even calculate the frequency of errors, and will suggest solutions. I thought this was impossible before.
It’s not all about errors, though. New Relic pays attention to the quality of your performance, measuring response time and coming up with accomplishment rates.
It is the profiling tool of the future, with insight in every method, and with a great comparison capability. It will help you determine the best method for each request, and will detect any implementation issue neglected during your submission.
It will send you email alerts whenever the app crashes, or it detects some type of unusual behavior. Let me tell you that no configuration threshold can beat that.
The icing is the configuration: perfect, perfect, perfect!

What aspects are problematic or could work better?

That sounded like a fairytale, didn’t it? Unluckily, for some, the fairytale doesn’t have a happy ending. On-budget firms may find it appropriate to sacrifice quality for price. I understand it; the price is not modest after all. Still, if you tried it and you liked how the thing went, or better yet if it deployed your app on Heroku, call the support team and negotiate the price. It can be painful to buy it on your own.

What specific problems in your company were solved by this product?

Monitoring, software analysis, app logging, profiling, error detection, and much more.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.