ngDesk is an unique Customer Service tool to reports, segregate users, improve users experience

What are the best aspects of this product?

Helps users to reach out to us and is a good tool to generate reports, segregate users, improve users experience in reaching out to our dedicated support team.

What aspects are problematic or could work better?

The software does not have lot of features available, but we customize the features based on our requirements.

What features/services would you like to see in future versions of this product?

ngDesk is an unique Customer Service tool which helps users to reach out to us and is a good tool to generate reports, segregate users, improve users experience in reaching out to our dedicated support team. The most liking thing about ngDesk software is, its customizable in every way.

What specific problems in your company were solved by this product?

The most liking thing about ngDesk software is, its customizable in every way. The software does not have lot of features available, but we customize the features based on our requirements.

Are you a current user of this product?

No