The updated version works great…

What are the best aspects of this product?

ngDesk has solved so many issues in one program and it is offered at a fair price. Our agents can live chat with multiple clients at the same time or one on one. They can also transfer files to their client's PC without any issues and it makes our clients feel safe.

What aspects are problematic or could work better?

never experienced.

Are you a current user of this product?

No