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User review of Nicereply

Ideal for measuring customer satisfaction

- by Darryl

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Nicereply is an excellent app for tracking customer satisfaction. You can use this tool to manage and check your NPS and other data, customer satisfaction levels, and KPI. I recommend this app to prospective users.

What aspects are problematic or could work better?

I don’t have any complaints about Nicereply, it is a cool system.

What specific problems in your company were solved by this product?

Nicereply is an easy to use, yet complex solution that we use to collect and manage customer feedback.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.