Quite user-friendly

What are the best aspects of this product?

I appreciate how user-friendly it is, and how even a first-time user won't have a hard time getting the hang of it. The wizard-style process that it has helped out with that. Another thing I like is its customizability, and how I have multiple styles and templates that I can choose from. Thanks to that, I can use this tool for multiple things. The metrics dashboard also gets a thumbs up from me.

What aspects are problematic or could work better?

The only thing I would like to see improved are the options for integration. Future versions could use more of them.

What specific problems in your company were solved by this product?

This tool has helped us out with collection and managing customer feedback and customer surveys.

Are you a current user of this product?

No