Amazing CRM platform

What are the best aspects of this product?

Nimble is cloud-based platform that integrates well with Google Apps. The process of collecting data and being updated is a piece of cake for me now. Its wonderful feature for email tracking and mail merge helps us to send the emails directly into the contact’s inbox. This is extremely powerful marketing tool. All information about my clients is in one place, this saves me lot of time because I get what I need with only one click, and this Smart Contact Widget feature is awesome. I can get data into Nimble within seconds, and the data is well organized.

What aspects are problematic or could work better?

There are some things I want to see in Nimble: they can include more merge tags that will help in effective customization. They could add numerous google calendars instead of one. An option to use Alias. Also, the top contact section is really useless for me, I would like to replace it.

What specific problems in your company were solved by this product?

Nimble helps me to have all correspondence in one place, gives me the ability to review the emails before I send them. The Widget feature is time-saving.

Are you a current user of this product?

Yes