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Nimble Review

Nimble
Our score: 9.4 User satisfaction: 98%

What is Nimble?

Nimble is popular CRM software an insightful and simple relationship manager that is created to help professionals and businesses build better work relationships in a multi-channel and noisy world. The first place in the CRM category, however, is held by HubSpot which has a total score of 9.8/10 and is the winner of our Best CRM Software Award for 2019. You can try out HubSpot for free here. You can also compare Nimble with HubSpot and see which one is better for your company.

Nimble has a smart and quick way to monitor, engage, and nurture business contacts—providing much-needed context to conversations.

Nimble brings together your contacts, communications, calendar, and collaborations in one easy-to-use simple platform, getting the information from the most popular social media channels (such as LinkedIn, Facebook and Twitter) and then automatically linking this feature to your business contacts.

Instead of going from one application to another, small businesses or companies can now have one single solution to help them find individuals and companies relevant to their business—regardless where they are online—listen and engage with those contacts in various number of ways, and nurture relationships that can lead to better opportunities.

With Nimble, you get smarter engagement—faster.

Overview of Nimble Benefits

Nimble lets you focus on what matters in your business: Sales insights. Data organization. Customer engagement. It is a one-stop-shop that can easily respond to all of your customer relationship management needs, without paying attention to the niche or industry you operate in. The endless list of handy integrations is another thing that makes Nimble attractive, having in mind that you can easily associate it to all applications in your software ecosystem.

The heart of the tool’s Contact Management Software platform is the Contact Record, where every business contact can be seen in rich detail. The Contact Record is where magic in your business happens.

Sure, Nimble easily imports basic contact information from Gmail, Yahoo, Outlook, Facebook, LinkedIn, Skype, Google+, email, phone, and more. But then it goes to another level, supplementing each business Contact Record with richly detailed data across social media channels. You gain deeper insights about the people in your business—to boost better social media relationships that can lead to more profitable campaigns.

Nimble keeps your data organized and stay on track. You can use reminders and marking features to streamline and note important messages so that every communication is covered. The app likewise automatically fills contact records from just an email and name which means less data entry for you. It will also let you analyze shared interests (such as topics and keywords) to give you insight why any contact is of interest and importance to you.

Overview of Nimble Features

  • Best Contact Management for a multi-channel, noisy world
  • The All-Inclusive Contact Record of the platform is rich in detail
  • Automagic contact import—just enter email and see the magic unfold
  • Social Listening and Engagement = New Leads
  • Share effortlessly with employees or teams
  • Categorize with the tool’s handy Tags and Searches
  • Search all social media streams right from Nimble
  • “Last Contacted” Feature allowing you to stay in touch
  • Schedule events as well as coordinate calendars
  • User-friendly, Easy-to-Manage Deals
  • Daily “Today” Page—Your roadmap for the day
  • Extend Nimble with more than a hundred integrated worktools
  • “Signals”—Check who’s talking about you
  • Set reminders: You can touch base regularly to establish relationships
  • One screen has all the contact history you need
  • A truly unified inbox, which includes social communications
  • Nimble solution has a laser focus on your actionable insights
  • Sales Pipeline tracking and reporting
  • Assign tasks to yourself, employees, and team members
  • Automatically integrate various parts of your business life

Nimble Position In Our Categories

Because businesses have distinct business-related wants, it is only rational they steer clear of purchasing a one-size-fits-all, ”best” system. Just the same, it would be almost impossible to pinpoint such application even among recognizable software solutions. The best thing to do should be to tabulate the varied main factors that entail scrutiny such as critical features, pricing, technical skill levels of the users, business size, etc. After which, you must conduct the research through and through. Go over some Nimble analyses and check out each of the software programs in your shortlist more closely. Such all-encompassing product research ascertains you weed out unsuitable applications and pay for the one that meets all the tools you require company requires.

Position of Nimble in our main categories:

TOP 5

Nimble is one of the top 5 CRM Software products

Nimble is also listed in the following subcategories:

Companies have diverse wants and requirements and no software platform can be perfect in such a situation. It is futile to try to find a perfect off-the-shelf software product that fulfills all your business wants. The intelligent thing to do would be to modify the solution for your specific requirements, staff member skill levels, budget, and other factors. For these reasons, do not rush and pay for well-publicized trendy applications. Though these may be widely used, they may not be the perfect fit for your unique requirements. Do your research, check out each short-listed application in detail, read a few Nimble CRM Software reviews, contact the maker for explanations, and finally choose the product that provides what you want.

How Much Does Nimble Cost?

Nimble Pricing Plans:

Free Trial

Nimble Contact

$12/user per month

Nimble Business

$25/user per month

Nimble Contact – $12/user per month or $9/user per month (billed annually)

  • Contact Management for Teams
  • Storage: 1 GB/User
  • Nimble Prospector: 10 credits/user/month
  • Email Templates: 3/user
  • Unified Message Inbox
  • Today Page Dashboard
  • Contact Management
  • Activity and Task Management
  • Nimble Smart Contacts App
  • Calendar Sync
  • Social Profile Match
  • Individual Email Tracking
  • Included Integrations
  • Email Signature Capture
  • Mobile Business Card Scanner
  • 5,000 Contact Records
  • Up to 5 User Licenses
  • Email Message Syncing 30 day rolling storage
  • 5,000 Records Import Contact Limit
  • 5 Custom Fields
  • 10 Saved Search Segments

Nimble Business – $25/user per month or $19/user per month (billed annually)

  • Social Sales & Marketing CRM
  • Storage: 2 GB/User
  • Nimble Prospector: 25 credits/user/month
  • Group Messages: 100/user/day
  • Unlimited Email Templates
  • Unified Message Inbox
  • Deal Pipeline Management
  • Sales Forecasts & Reports
  • Social Media Signals
  • Today Page Dashboard
  • Contact Management
  • Activity and Task Management
  • Nimble Smart Contacts App
  • Calendar Sync
  • Social Profile Match
  • Individual Email Tracking
  • Included Integrations
  • Email Signature Capture
  • Mobile Business Card Scanner
  • 25,000 Contact Records
  • Unlimited User Licenses
  • Unlimited Email Message Syncing
  • Unlimited Import Contact
  • Unlimited Custom Fields
  • API

User Satisfaction

Positive Social Media Mentions 129
Negative Social Media Mentions 2

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Nimble reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Nimble. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Nimble Comparisons

Nimble user reviews

User-friendly and useful CRM platform

Read full review >
Connie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.10.2019 Company Size: 11-50 Employees Industry: Computer Software

Amazing CRM platform

Read full review >
Melinda
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.09.2019 Company Size: 1-10 Employees Industry: Design

Nimble allows me to manage my relationships with my existing and potential clients

Read full review >
Diane
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.09.2019 Company Size: More than 100 Employees Industry: Information Technology Service

Great platform for small businesses

Read full review >
Mike
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.10.2018 Company Size: 11-50 Employees Industry: Management Consulting

I am very satisfied with this tool, simply the best

Read full review >
Woodrow
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.08.2018 Company Size: More than 100 Employees Industry: Information Technology Service

What are Nimble pricing details?

Nimble Pricing Plans:

Free Trial

Nimble Contact

$12/user per month

Nimble Business

$25/user per month

Nimble Contact – $12/user per month or $9/user per month (billed annually)

  • Contact Management for Teams
  • Storage: 1 GB/User
  • Nimble Prospector: 10 credits/user/month
  • Email Templates: 3/user
  • Unified Message Inbox
  • Today Page Dashboard
  • Contact Management
  • Activity and Task Management
  • Nimble Smart Contacts App
  • Calendar Sync
  • Social Profile Match
  • Individual Email Tracking
  • Included Integrations
  • Email Signature Capture
  • Mobile Business Card Scanner
  • 5,000 Contact Records
  • Up to 5 User Licenses
  • Email Message Syncing 30 day rolling storage
  • 5,000 Records Import Contact Limit
  • 5 Custom Fields
  • 10 Saved Search Segments

Nimble Business – $25/user per month or $19/user per month (billed annually)

  • Social Sales & Marketing CRM
  • Storage: 2 GB/User
  • Nimble Prospector: 25 credits/user/month
  • Group Messages: 100/user/day
  • Unlimited Email Templates
  • Unified Message Inbox
  • Deal Pipeline Management
  • Sales Forecasts & Reports
  • Social Media Signals
  • Today Page Dashboard
  • Contact Management
  • Activity and Task Management
  • Nimble Smart Contacts App
  • Calendar Sync
  • Social Profile Match
  • Individual Email Tracking
  • Included Integrations
  • Email Signature Capture
  • Mobile Business Card Scanner
  • 25,000 Contact Records
  • Unlimited User Licenses
  • Unlimited Email Message Syncing
  • Unlimited Import Contact
  • Unlimited Custom Fields
  • API

What integrations are available for Nimble?

Nimble integrates with the following business systems and applications:

  • Freshdesk
  • Desk.com
  • Zoho CRM
  • Xero
  • Quote Roller
  • Talkdesk
  • ActiveCampaign
  • WebMerge
  • PieSync
  • MailChimp
  • Hubspot
  • Hootsuite
  • Wufoo
  • Rapportive
  • Import2
  • Zapier
  • Aweber Communications
  • Constant Contact
  • Evernote
  • Freshbooks
  • Google Contacts
  • GoToWebinar
  • Harvest
  • HipChat
  • Hoiio
  • Magento
  • Podio
  • QuickBooks
  • Salesforce
  • Shopify
  • Zero
  • Zendesk
  • SugarCRM
  • Sales Logix
  • Sage Act!
  • Nutshell
  • Netsuite
  • Highrise
  • Batch Book
  • Nimble for Outlook
  • RightSignature
  • Edocr
  • SocialBro
  • Mad Mimi
  • Twtrland
  • Leaderboarded
  • Clickdesk
  • Kevy
  • RChili
  • Talkdesk
  • WebMarge
  • INinbox
  • PandaDox
  • UnDupe

Nimble average rating:

Average score
5/5 (11 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Mike

PROS: Nimble is great social integrated CRM platform. I think it’s one of the best CRM systems today. This platform helps me manage all my interactions from one place. Also, they constantly add new features. What I really like is that they are always open for new suggestions and they work on their improvement. I love how I can import and export data easily, and tags are great to separate the clients.

CONS: When I need to delete messages, the process can be a little annoying, because it takes a lot of time and the process can be done one page at a time. Also, I would like to see the feature where I can email 30 contacts directly from Nimble. I like to see this feature back, it was really helpful.

Reviewed 1 year ago

Read full review >

The least favorable review

Woodrow

PROS: I love how simple Nimble is, it provides you with lot of features. One of my favorite features are social media feeds, group emailing, and scheduled posting. Email management is very simple and useful tool, the software provides you with media updates, everything you need is in one place. This platform allows you to send group emails to 300 contacts at the same time and you can repeat this process as well. You are allowed to create templates and you can include HTML within the templates. You can view all your emails in Nimble.

CONS: I’ve had some issues here and there, but it's not a big deal. I don’t have any critics about this platform.

Reviewed 2 years ago

Read full review >

More reviews from 11 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

User-friendly and useful CRM platform

Read full review >
Connie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.10.2019 Company Size: 11-50 Employees Industry: Computer Software

PROS: Nimble provides me with many features to manage and collect information from all the networks I am active on. I can stay in touch with my visitors and clients and I am always available to their critics and suggestions. With this software I have an ability to see what others in my network are doing and saying. All in all, I love the ability to engage my potential clients, because I can see all their activities through the networks, what they are doing and what makes them tick. Great platform that helps me to improve the relationship with my clients.

CONS: They need to implement “pay now” option. I cannot process my subscription manually so I need to enter data over again.

What do you think about this review? Great Poor

Amazing CRM platform

Read full review >
Melinda
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.09.2019 Company Size: 1-10 Employees Industry: Design

PROS: Nimble is cloud-based platform that integrates well with Google Apps. The process of collecting data and being updated is a piece of cake for me now. Its wonderful feature for email tracking and mail merge helps us to send the emails directly into the contact’s inbox. This is extremely powerful marketing tool. All information about my clients is in one place, this saves me lot of time because I get what I need with only one click, and this Smart Contact Widget feature is awesome. I can get data into Nimble within seconds, and the data is well organized.

CONS: There are some things I want to see in Nimble: they can include more merge tags that will help in effective customization. They could add numerous google calendars instead of one. An option to use Alias. Also, the top contact section is really useless for me, I would like to replace it.

What do you think about this review? Great Poor

Nimble allows me to manage my relationships with my existing and potential clients

Read full review >
Diane
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.09.2019 Company Size: More than 100 Employees Industry: Information Technology Service

PROS: Nimble is social engagement platform, and helps me to manage, develop, monitor and improve my social relationships with my existing and potential clients and visitors. I think that all these new features such as: Filtered Search, group email messages, email tracking and Contacts Widget, improved the quality of Nimble and with these I improved my relationships as well.

CONS: When I use Nimble’s Contact Widget I have some problems whenever I try to add a new contact with same name. Also, they need to work on integration with Foursquare, it needs some improvements.

What do you think about this review? Great Poor

Great platform for small businesses

Read full review >
Mike
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.10.2018 Company Size: 11-50 Employees Industry: Management Consulting

PROS: Nimble is great social integrated CRM platform. I think it’s one of the best CRM systems today. This platform helps me manage all my interactions from one place. Also, they constantly add new features. What I really like is that they are always open for new suggestions and they work on their improvement. I love how I can import and export data easily, and tags are great to separate the clients.

CONS: When I need to delete messages, the process can be a little annoying, because it takes a lot of time and the process can be done one page at a time. Also, I would like to see the feature where I can email 30 contacts directly from Nimble. I like to see this feature back, it was really helpful.

What do you think about this review? Great Poor

I am very satisfied with this tool, simply the best

Read full review >
Woodrow
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.08.2018 Company Size: More than 100 Employees Industry: Information Technology Service

PROS: I love how simple Nimble is, it provides you with lot of features. One of my favorite features are social media feeds, group emailing, and scheduled posting. Email management is very simple and useful tool, the software provides you with media updates, everything you need is in one place. This platform allows you to send group emails to 300 contacts at the same time and you can repeat this process as well. You are allowed to create templates and you can include HTML within the templates. You can view all your emails in Nimble.

CONS: I’ve had some issues here and there, but it's not a big deal. I don’t have any critics about this platform.

What do you think about this review? Great Poor

Thanks to Nimble we improved our interaction with our clients

Read full review >
Chris
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.04.2018 Company Size: 11-50 Employees Industry: Information Technology Service

PROS: Nimble provides you with effortless integration of contacts, social profiles, and communications and actions in a productive manner. This platform helps you to gather information with its tools, websites and social networks so you won’t lose or forget any contact or action. I love the new group messages and e-mail features because saves me a lot of time and I can improve the interaction with my clients easily and effortlessly. I am able to find the right audience and group them for presenting my inventions and sharing news.

CONS: There is nothing that I don’t like about Nimble. I have a suggestion, if they can make an integration with Microsoft ecosystem- Office 365.

What do you think about this review? Great Poor

Great tool to get in touch with all your contacts

Read full review >
Larry
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.03.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: With Nimble I am allowed to combine CRM with my social networks so I can better engage and manage relationships that are developing inside the networks. Thanks to this platform I can find my contacts and add them to my CRM, tagging them, or update information about them by using the Live Profile sidebar. This platform is really helpful if you are active in social media, you will see immediate results by using it.

CONS: I have some suggestions such as: Integration with MailChimp and the feature to track open rates of all the emails which are sent from Nimble.

What do you think about this review? Great Poor

Very powerful and useful CRM platform for our Marketing service

Read full review >
Candice
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.02.2018 Company Size: More than 100 Employees Industry: Information Technology Service

PROS: Nimble collects a lead or customer profiles from other social networks such as Linkedin, Twitter, Facebook and others. With Dossier feature I can get full picture of lead or a customer so I can start easy interaction with them. When we start to use Nimble we managed to integrate it with our Technology Stack platform as a service 366 Degrees. We managed to combine CRM and Marketing Automation, we love to create better experiences for the SMB Market.

CONS: I don’t have any dislikes, they could open up more integrations so we can create more experiences across the ecosystem.

What do you think about this review? Great Poor

Must have platform, highly recommend

Read full review >
Robert
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.01.2018 Company Size: More than 100 Employees Industry: Publishing

PROS: Nimble provides me with daily information and notification of the people who contacted me, or had something to say about my work, or interacted with me. I can follow up with them and start communication with them. This platform helped me to run successful online events and to gain new followers and new business ideas. With Chrome extension I can create potential prospects and connections. They constantly update their platform with new features.

CONS: I really love the platform, but there is one thing that I don’t like, I have to import all the contacts I get from my Gmail and from my twitter, there are some things that don’t run smoothly.

What do you think about this review? Great Poor

Keep track of all your contacts by using Nimble

Read full review >
Jeanne
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.12.2017 Company Size: 1-10 Employees Industry: Internet

PROS: If you have lot of social media contacts and if you don’t have time to find the contact information, or to find updates on changes from your colleagues, it’s time to put all your trust in Nimble hands. You’ll get updates continuously and you can see what’s going on with your team and your contacts. You don’t have to waste time to search for contacts and entering information, because Nimble finds information from the web and you are informed about that. Also, you don’t need to organize information manually, because this software does it for you.

CONS: It’s not a dislike but more like advice when it comes to import contact information, if you have many contacts of your social media followers, before you try to import them, decide which social network you want to import all contacts for, because if you try to upload them all into Nimble it can be overload. Just select social media as you go along.

What do you think about this review? Great Poor

Great CRM platform with amazing features

Read full review >
Janice
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.12.2017 Company Size: More than 100 Employees Industry: Information Technology Service

PROS: All the information I need is in one place. Nimble helps me to interact with my clients and contacts. This platform has awesome feature that reminds me to stay in touch with the contacts who are very important for my business. I can segment contacts easily by using tag feature. There are lot of integrations with other systems. These amazing features make Nimble to be a unique social CRM platform.

CONS: I struggle with my calendar from Google Calendar because it’s not updated in Nimble. It would be great if I can send personalized mass emails. Also, G+ pages are not supported.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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