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Logo of NinjaOne (Formerly NinjaRMM)
User review of NinjaOne (Formerly NinjaRMM)

Easy-to-use RMM tool

- by Sage

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I like that I can seamlessly add devices, and the tool comes with robust reporting. I also appreciate the SMS notifications after setting up NinjaRMM.

What aspects are problematic or could work better?

I wish I could add all the devices I used on the pricing model I have chosen. Also, it would be great of the notifications can be customized according to users’ preferences.

What specific problems in your company were solved by this product?

NinjaRMM helps us determine if there are ongoing issues taking place even if we lose the connection. Thanks to the cloud messaging and alerts.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.