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User review of NinjaOne (Formerly NinjaRMM)

Task feature allows easy software installation

- by Tracy

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

NinjaRMM is very easy to use and it comes with excellent features that stand out compared to other RMM software I’ve used before. Task functionality allows easy software installation across different systems.

What aspects are problematic or could work better?

Incorporating a file distribution tool on the platform would be very useful so that users don’t have to keep a script with them.

What specific problems in your company were solved by this product?

NinjaRMM’s Task functionality helps us easily install software across hundreds of companies. Installing them with this tool only takes about an hour, while the other RMM tools we’ve used before have to take a few days or even a week to finish.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information and Technology Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.