User review
of NUACOM
Good system with nice features
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
A very comprehensive set of features. Everyone will find they need.
I like call recording and integrations it offers with various other business tools.
Support is very good as well.
What aspects are problematic or could work better?
There isn't much that I would add really.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
3-5 years
USAGE & IMPLEMENTATION
FEATURE DETAILS
Communications
Instant Messaging & Chat amazing
5
Email amazing
5
Phone, Cloud PBX & VoIP amazing
5
Web Conferencing amazing
5
Audio/Video Conferencing amazing
5
Corporate Contact Base amazing
5
Alerts & Notifications amazing
5
Call Routing amazing
5
Call Forwarding amazing
5
Fax amazing
5
Auto Receptionist amazing
5
Call Recording amazing
5
Voicemail & Greeting amazing
5
Multi-Level IVR amazing
5
Social Network amazing
5
Mobile App amazing
5
User, Role, and Access Management amazing
5
Collaboration
File Sharing amazing
5
Uploads amazing
5
Discussions & Tagging amazing
5
Audit & Versioning amazing
5
Comments & Voting amazing
5
CMS & Content Analytics amazing
5
Platform
Performance & Reliability amazing
5
Reporting & Analytics amazing
5
Customization amazing
5
Mobile amazing
5
Support amazing
5
Security amazing
5
API/Integrations amazing
5
Internationalization amazing
5
