NUACOM REVIEW

Communications Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 8.0

What is NUACOM?

NUACOM is a cloud-based business phone system that caters to the varying needs and budgets of small, medium, and large enterprises. Affordable and robust, NUACOM gives your business that distinctive edge in terms of internal and external business communication. With a very rich communication platform, NUACOM will certainly be an essential cog in enhancing your sales and bettering your customer and support services.

This cloud-based business phone solution allows you to easily and efficiently connect all your internal departments as well as various business locations. The system comes with more than 50 telephony features such as voice mail, advanced reporting, SMS capabilities, SIM card hosting, free landline and international calls, call forwarfing, call conference, and more.

Overview of NUACOM Benefits

NUACOM provides businesses of all types and sizes with a powerful and versatile cloud-based telephone system that does more than what traditional phone solutions can. For one, you enjoy a centralized phone platform that connects not only your internal departments, but your entire business network. Whether you have two other business locations or a hundred more, NUACOM brings all the functionalities and capabilities to keep your business telephone communications up and running reliably and smoothly.

More than just High-Definition Call Quality, NUACOM’s business phone systems are loaded with advanced features that are not offered by convention business communicationss providers. It offers a voicemail service that you can access even when you are not at your office. Advanced reporting tools goves you all the details and valuable information on all your company’s phone calls. From the software’s web interface, you can view all the data, allowing you to spot major issues such as bottlenecks and quickly address them long before they become a problem.

Contact management is a breeze with NUACOM, thanks to its centralized phone book feature. All your contacts are stored and managed in one place, which makes access easy and fast. Whenever you need to add new contacts or import them to a new location, or add specific notes for each contact, NUACOM makes every process seamless.

Customers who call for support don’t like to wait on the line, even for a second. NUACOM’s call queuing feature ensures that you customers will never hear a busy tone, even if there is no agent available at the moment or the line is busy.

Overview of NUACOM Features

  • Interactive Voice Response Menu (Multi-Level)
  • Call Recording
  • Call Queuing
  • Business SMS
  • Secured Call Conferencing Room
  • International Numbers
  • Unlimited Calls to selected countries
  • Salesforce Integration
  • ZenDesk Integration
  • Google Contacts Integration
  • MailChimp Integration
  • Number Porting
  • Voicemail
  • Voicemail-to-Email
  • Click-to-Call
  • Fax-to-Email
  • Professional Voice-over Recording
  • Local Numbers/DDI
  • Welcome Message
  • Call Waiting
  • Call Conference (3-ways call)
  • Call Forwarding (Find Me / Follow Me)
  • Call Divert
  • Call Transfer (Multi-steps)
  • Call Transfer (Blind – 1 step)
  • Transfer Bounce Back
  • Call Parking
  • Call Tracking
  • Call Barring
  • Call Blocking
  • Call Whisper
  • Call Groups
  • Hunt Groups
  • International User Localization
  • Distinctive Ring Tones
  • Live Reports
  • Contact Management
  • Backup Call
  • Paging or Public Announcement
  • Online Portal
  • Import Contacts
  • Chrome App
  • Softphone for PC, MAC and Mobile
  • Mobile App
  • SIP Trunks Connection
  • Remote Worker Mobility
  • Real-Time Billing
  • Multi Location Deployment
  • HD Call Quality
  • Call Centre Functionality

What Problems Will NUACOM Solve?

1. Lack of Training resources and Tools of onboard action: with NUACOM’s HD call recording, it is easier for a company to train new members, showing them the best practices from the best employee, with phone performance recordings.

2. Best average time performance: NUACOM’s integration with CRMs, discovering how long the best sales calls or support calls last could be the key for deploying more resource, man hours, or even calculate the cost per customer acquisition.

3. Lack of KPI: measurements of your team performance, inbound calls, outbound calls, average sales response time, missing calls, peak time and many others are hard to perform if a business does not have the proper tools. NUACOM’s Advanced Call Reports help clients get control and “the big picture” of their telephony.

Awards & Quality Certificates

NUACOM Position In Our Categories

Position of NUACOM in our main categories:

100

NUACOM is one of the top 100 Communications Software products

100

NUACOM is one of the top 100
Communications Software products


If you are interested in NUACOM it might also be beneficial to analyze other subcategories of Best Communications Software collected in our database of SaaS software reviews.VoIP Software, Web Conferencing Software, Video Conferencing Software

Each company has its own characteristics, and may need a specific Communications Software solution that will be fit for their business size, type of customers and staff and even particular niche they cater to. We advise you don't count on finding an ideal solution that will work for each business regardless of their background is. It may be a good idea to read a few NUACOM reviews first and even then you should pay attention to what the solution is supposed to do for your company and your staff. Do you need a simple and straightforward app with only essential functions? Will you actually make use of the advanced tools required by pros and big enterprises? Are there any specific tools that are especially practical for the industry you work in? If you ask yourself these questions it is going to be much easier to get a solid app that will fit your budget.

How Much Does NUACOM Cost?

NUACOM Pricing Plans:

NUACOM offers a total of 5 SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:

Starter – €25/month

  • Up to 2 phone users
  • Free Landline Calls
  • Plus 47 features

Cloud 10 – €55/month

  • Up to 10 phone users
  • Free Landline Calls
  • Voice Menu (IVR)
  • Call Recording
  • Plus 50 Features

Cloud 16 – €75/month

  • Up to 16 phone users
  • Free Landline Calls
  • Voice Menu (IVR)
  • Call Recording
  • Plus 51 Features

Cloud 24 – €120/month

  • Up to 24 phone users
  • Free Landline Calls
  • Voice Menu (IVR)
  • Call Recording
  • Plus 51 Features

Custom – By quote

  • Over 24 phone users
  • Customized Solution

User Satisfaction

We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and NUACOM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with NUACOM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

3

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • On Premise

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are NUACOM pricing details?

NUACOM Pricing Plans:

NUACOM offers a total of 5 SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:

Starter – €25/month

  • Up to 2 phone users
  • Free Landline Calls
  • Plus 47 features

Cloud 10 – €55/month

  • Up to 10 phone users
  • Free Landline Calls
  • Voice Menu (IVR)
  • Call Recording
  • Plus 50 Features

Cloud 16 – €75/month

  • Up to 16 phone users
  • Free Landline Calls
  • Voice Menu (IVR)
  • Call Recording
  • Plus 51 Features

Cloud 24 – €120/month

  • Up to 24 phone users
  • Free Landline Calls
  • Voice Menu (IVR)
  • Call Recording
  • Plus 51 Features

Custom – By quote

  • Over 24 phone users
  • Customized Solution

What integrations are available for NUACOM?

NUACOM integrates with the following business systems and applications:

  • Salesforce
  • OneDrive
  • Google Contacts
  • Mailchimp
  • Trip Advisor

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