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NUACOM Review

NUACOM
Our score: 8.0 User satisfaction: 100%

What is NUACOM?

NUACOM is a cloud-based business phone system that caters to the varying needs and budgets of small, medium, and large enterprises. Affordable and robust, NUACOM gives your business that distinctive edge in terms of internal and external business communication. With a very rich communication platform, NUACOM will certainly be an essential cog in enhancing your sales and bettering your customer and support services.

This cloud-based business phone solution allows you to easily and efficiently connect all your internal departments as well as various business locations. The system comes with more than 50 telephony features such as voice mail, advanced reporting, SMS capabilities, SIM card hosting, free landline and international calls, call forwarfing, call conference, and more.

Overview of NUACOM Benefits

NUACOM provides businesses of all types and sizes with a powerful and versatile cloud-based telephone system that does more than what traditional phone solutions can. For one, you enjoy a centralized phone platform that connects not only your internal departments, but your entire business network. Whether you have two other business locations or a hundred more, NUACOM brings all the functionalities and capabilities to keep your business telephone communications up and running reliably and smoothly.

More than just High-Definition Call Quality, NUACOM’s business phone systems are loaded with advanced features that are not offered by convention business communicationss providers. It offers a voicemail service that you can access even when you are not at your office. Advanced reporting tools goves you all the details and valuable information on all your company’s phone calls. From the software’s web interface, you can view all the data, allowing you to spot major issues such as bottlenecks and quickly address them long before they become a problem.

Contact management is a breeze with NUACOM, thanks to its centralized phone book feature. All your contacts are stored and managed in one place, which makes access easy and fast. Whenever you need to add new contacts or import them to a new location, or add specific notes for each contact, NUACOM makes every process seamless.

Customers who call for support don’t like to wait on the line, even for a second. NUACOM’s call queuing feature ensures that you customers will never hear a busy tone, even if there is no agent available at the moment or the line is busy.

Overview of NUACOM Features

  • Interactive Voice Response Menu (Multi-Level)
  • Call Recording
  • Call Queuing
  • Business SMS
  • Secured Call Conferencing Room
  • International Numbers
  • Unlimited Calls to selected countries
  • Salesforce Integration
  • ZenDesk Integration
  • Google Contacts Integration
  • MailChimp Integration
  • Number Porting
  • Voicemail
  • Voicemail-to-Email
  • Click-to-Call
  • Fax-to-Email
  • Professional Voice-over Recording
  • Local Numbers/DDI
  • Welcome Message
  • Call Waiting
  • Call Conference (3-ways call)
  • Call Forwarding (Find Me / Follow Me)
  • Call Divert
  • Call Transfer (Multi-steps)
  • Call Transfer (Blind – 1 step)
  • Transfer Bounce Back
  • Call Parking
  • Call Tracking
  • Call Barring
  • Call Blocking
  • Call Whisper
  • Call Groups
  • Hunt Groups
  • International User Localization
  • Distinctive Ring Tones
  • Live Reports
  • Contact Management
  • Backup Call
  • Paging or Public Announcement
  • Online Portal
  • Import Contacts
  • Chrome App
  • Softphone for PC, MAC and Mobile
  • Mobile App
  • SIP Trunks Connection
  • Remote Worker Mobility
  • Real-Time Billing
  • Multi Location Deployment
  • HD Call Quality
  • Call Centre Functionality

What Problems Will NUACOM Solve?

1. Lack of Training resources and Tools of onboard action: with NUACOM’s HD call recording, it is easier for a company to train new members, showing them the best practices from the best employee, with phone performance recordings.

2. Best average time performance: NUACOM’s integration with CRMs, discovering how long the best sales calls or support calls last could be the key for deploying more resource, man hours, or even calculate the cost per customer acquisition.

3. Lack of KPI: measurements of your team performance, inbound calls, outbound calls, average sales response time, missing calls, peak time and many others are hard to perform if a business does not have the proper tools. NUACOM’s Advanced Call Reports help clients get control and “the big picture” of their telephony.

NUACOM Position In Our Categories

Knowing that businesses have distinct business-related requirements, it is reasonable they abstain from purchasing a one-size-fits-all, ”best” business program. Nevertheless, it is futile to try to come across such an app even among well-known software solutions. The reasonable thing to do would be to take note of the several chief functions that demand examination including major features, pricing, technical skill aptitude of staff members, organizational size, etc. After which, you must do the research exhaustively. Browse over some of these NUACOM evaluations and check out each of the solutions in your list in detail. Such comprehensive product research can make sure you weed out unsuitable software solutions and choose the system which offers all the tools your business requires.

Position of NUACOM in our main categories:

TOP 100

NUACOM is one of the top 100 Communications Software products

If you are considering NUACOM it could also be a good idea to investigate other subcategories of Communications Software gathered in our database of B2B software reviews.

There are popular and widely used solutions in each software group. But are they essentially the best fit for your enterprise’s unique needs? A trendy software product may have thousands of subscribers, but does it offer what you need? For this reason, do not blindly shell out for popular systems. Read at least a few NUACOM Communications Software reviews and mull over the factors that you wish to have in the software such as the price, main functionality, available integrations etc. Then, select a few systems that fit your wants. Check out the free trials of these apps, read online comments, get information from the maker, and do your investigation systematically. This profound research is sure to assist you find the most excellent software application for your company’s special wants.

How Much Does NUACOM Cost?

NUACOM Pricing Plans:

Free Trial

Cloud UC Light

€4.99/user/month

Cloud UC Pro

€9.99/user/month

Cloud UC Unlimited

€39.99/user/month

Enterprise

Contact vendor

NUACOM offers 5 SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:

Cloud UC Light – €4.99/user/month
  • Call Logs, Reports, and Analytics
  • Call Queues, Call Groups, and Ring Strategy
  • 3-way Call Conference
  • Smart Call Transfer
  • Automatic Forward Calls to Mobile
  • Voicemail-to-Email
  • Call Pick Up
  • 20+ Standard Features
  • 10 Concurrent Calls per Account
Cloud UC Pro – €9.99/user/month
  • All features included in the Cloud UC Light Plan
  • Calls to the USA, Canada, UK, and other 17 countries
  • IVR for Greeting Message and Call Routing
  • Call Recording
  • Business Hours
  • 30+ Features
Cloud UC Unlimited – €39.99/user/month
  • All features included in the Cloud UC Pro Plan
  • Salesforce Integration
  • Zendesk Integration (Beta)
  • Zoho Integration (Beta)
  • Zapier Integration
  • HubSpot, Pipedrive, ActiveCampaign Integration
  • Live Calls Wallboard and Live Call Monitoring
  • Secured Call Conferencing Room
  • Unlimited Calls to Mobile and Landline (in certain countries)
  • 30+ Features
Enterprise – Custom quote
  • Dedicated Account Manager
  • Enterprise SLA
  • Includes Enterprise Hardware

User Satisfaction

Positive Social Media Mentions 3
Negative Social Media Mentions 0

We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and NUACOM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with NUACOM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • On Premise

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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NUACOM Comparisons

NUACOM user reviews

Good system with nice features

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.03.2019 Company Size: N/A Industry: N/A

What are NUACOM pricing details?

NUACOM Pricing Plans:

Free Trial

Cloud UC Light

€4.99/user/month

Cloud UC Pro

€9.99/user/month

Cloud UC Unlimited

€39.99/user/month

Enterprise

Contact vendor

NUACOM offers 5 SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:

Cloud UC Light – €4.99/user/month
  • Call Logs, Reports, and Analytics
  • Call Queues, Call Groups, and Ring Strategy
  • 3-way Call Conference
  • Smart Call Transfer
  • Automatic Forward Calls to Mobile
  • Voicemail-to-Email
  • Call Pick Up
  • 20+ Standard Features
  • 10 Concurrent Calls per Account
Cloud UC Pro – €9.99/user/month
  • All features included in the Cloud UC Light Plan
  • Calls to the USA, Canada, UK, and other 17 countries
  • IVR for Greeting Message and Call Routing
  • Call Recording
  • Business Hours
  • 30+ Features
Cloud UC Unlimited – €39.99/user/month
  • All features included in the Cloud UC Pro Plan
  • Salesforce Integration
  • Zendesk Integration (Beta)
  • Zoho Integration (Beta)
  • Zapier Integration
  • HubSpot, Pipedrive, ActiveCampaign Integration
  • Live Calls Wallboard and Live Call Monitoring
  • Secured Call Conferencing Room
  • Unlimited Calls to Mobile and Landline (in certain countries)
  • 30+ Features
Enterprise – Custom quote
  • Dedicated Account Manager
  • Enterprise SLA
  • Includes Enterprise Hardware

What integrations are available for NUACOM?

NUACOM integrates with the following business systems and applications:

  • Salesforce
  • OneDrive
  • Google Contacts
  • Mailchimp
  • Trip Advisor

NUACOM average rating:

Average score
5/5 (1 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Anonymous Reviewer

PROS: A very comprehensive set of features. Everyone will find they need. I like call recording and integrations it offers with various other business tools. Support is very good as well.

CONS: There isn't much that I would add really.

Reviewed 11 months ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: A very comprehensive set of features. Everyone will find they need. I like call recording and integrations it offers with various other business tools. Support is very good as well.

CONS: There isn't much that I would add really.

Reviewed 11 months ago

Read full review >

More reviews from 1 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Good system with nice features

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.03.2019 Company Size: N/A Industry: N/A

PROS: A very comprehensive set of features. Everyone will find they need. I like call recording and integrations it offers with various other business tools. Support is very good as well.

CONS: There isn't much that I would add really.

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Reviewed By Louie Andre
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