- Home CRM Software Nutshell CRM A great first CRM new and small businesses should use
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User review
of Nutshell CRM
A great first CRM new and small businesses should use
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by Renee
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Nutshell has been great for our software firm. Support via chat and email is excellent and they are always willing to hear new feature ideas and requests. It's also affordable enough to be a great first CRM for new and small businesses.
What aspects are problematic or could work better?
Data cleanliness can be a bit of an issue as you can get a lot of duplicate leads during importing. Reporting is not that bad right now but there is room for improvement.
What specific problems in your company were solved by this product?
New salespeople are able to use the software immediately even with minimal training. In addition, workflows are customizable and tracking prospect information is very easy.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
Less than 1 month
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Non-Profit Organization Management
USAGE & IMPLEMENTATION
How many people in your company actively use this product?
several employees
PRICING & COSTS
How long is your contract with the vendor?
1 year
