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User review of Nutshell CRM

Affordable and customizable to meet our needs

- by Shelley

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Nutshell is very affordable and offers great customizable features like the sales pipeline, products and services, easy to use lead uploading, and task management. Customer service is also very easy to reach whenever I have a problem.

What aspects are problematic or could work better?

It is still fairly young as a product, though that itself is not a drawback as its features can be improved upon for the better.

What specific problems in your company were solved by this product?

We have been using this with our phone marketing operations to schedule timely and precise follow-up contact with prospects. It has also helped us communicate with all members of the team or company through a sales platform, with the ability to tag people without having to waste time making a call or sending another email.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.