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User review of Nutshell CRM

An easy to use and smart web app for organizing data

- by Chris

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Nutshell is an easy to use and ergonomically smart web app. It helps manage leads and also manage projects by company as you see your achievements growing over time and work done.

What aspects are problematic or could work better?

Sometimes, the links between the leads and the company are confusing and unclear. It would be great to see the leads attached to a company or people in a big frame. It would also be great to see your team's leads in your personal leads (because team leads also belongs to you) but maybe it is already possible that I haven't figured out how to set it up. Finally, it would be more convenient to have the phone reporting window pop up while you're on a phone call and not after in order to write down the key information of your conversation in real time.

What specific problems in your company were solved by this product?

It has helped us to organize our prospection and focus on priority work. It is nice to have a clear picture of what you've done and what you're supposed to do with a prospect or customer.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.