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User review of Nutshell CRM

Efficient and helpful software

- by Glenda

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

We love Nutshell's sales process component, which is easy and straightforward to use. Its cool "wallboard" feature lets us show live updates and the biggest lead wins over a big TV to help motivate our team. The integrations are also fantastic while the support team is outstanding as well.

What aspects are problematic or could work better?

One thing I did not like is if a task is overdue and you delay it, the system delays the task from the date it was due rather than the current date. I wish it was set up the other way around.

What specific problems in your company were solved by this product?

Nutshell has helped our sales team who are not usually well-versed in email and notes and make them enjoy typing notes and complete the tasks through CRM. This has helped drastically decrease my workload and I don't need to look at accounts and see if things are getting done.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.