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User review of NUVI

Top rate social media monitoring system

- by Anne

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Nuvi has become indispensable for me over the past year I’ve been using it. The system is intuitive and easy to use. My account manager provides stellar support and smart suggestions and guidance to help me make full use of the app. The channel monitors are visually attractive and offer insights not provided by other systems. Finally, the easy reporting features save me plenty of time.

What aspects are problematic or could work better?

I have no peeves but would like to have the ability to monitor review websites such as TripAdvisor and Yelp.

What specific problems in your company were solved by this product?

We use Nuvi to cater to a range of clients needs such as monitoring conversations about their brands, monitoring their competition, and collecting social insights about their channels on a daily basis.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Unavailable

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.