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User review of Octiv

Awesome tool

- by Leslie

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

We love how Octiv integrates into Salesforce and can pull data right from the opportunity into the proposal. Then the triggers once the deal is signed creates an automated process for when we seal the deal. It's been great! I also have to say that the latest update with the live editor is awesome! Now, I don't need to have 3 tabs open whenever I create a proposal.

What aspects are problematic or could work better?

The formstack integration needs some work. I believe there may be a way to better transition from the signature to the payment. Also on the top where it says "Form" I would like to be able to change it to whatever the name of the form is. A deeper Salesforce integration would be nice as well, perhaps have it run natively within Salesforce.

What specific problems in your company were solved by this product?

We no longer get excuses with the Octiv and Formstack integration; we get paid when the proposal gets signed. We can setup any recurring profiles that are needed and charge final project fees or progressive milestone payments to the card on file per our agreement.
In addition, it has allowed us to work 100% remotely and still make sure everything legally binding and clearly documented, thanks to the e-siganture feature.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Information Technology

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.