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User review of OctopusPro

Impressive Onboarding

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

OctopusPro has clearly invested in making its platform scalable without requiring deep technical expertise. While the platform is powerful and feature-rich, its modular approach means businesses can start with the basics and scale up gradually.

What aspects are problematic or could work better?

None that I could think of. Bulk data imports (customer lists, historical jobs, staff profiles) can be completed via CSV or API integrations.

What features/services would you like to see in future versions of this product?

None that I know.

What specific problems in your company were solved by this product?

A dedicated onboarding specialist is often assigned to new clients, especially larger teams.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Health, Wellness and Fitness

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

$36-$100

What is your total annual cost for using this product?

$1000

How long is your contract with the vendor?

Less than 1 year

Did you get any discount for this product? How much?

None

FEATURE DETAILS

Field Service Management

Dispatch Management
5
amazing
Electronic Signature
5
amazing
Inventory Control
5
amazing
Mobile Access
5
amazing
Routing Technician Management
5
amazing
Work Order Management
5
amazing