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User review of Odoo

Avoid at all costs

- by Stevie Bird

USER SATISFACTION

RECOMMENDATION
2 out of 7
Very unlikely
COST EFFICENCY
1out of 7
Awful
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
2out of 5
mediocre
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

The best aspect of this was my expectations of what the software could do. In fact it did not live up to my expectations.

What aspects are problematic or could work better?

I paid over 13,000 euros for an ERP software suite that ultimately Odoo were unable to get working for my tax zone in the Canary Islands.

There was no apology, they refused to issue a refund and hid behind the small print in the contract.

My company lost 13,000 euros in cash plus 6 months of time and energy trying to get the software to work.

Appalling customer service. Arrogant and totally uncaring support.

I would advise anyone to steer clear of this software and this company based on my company experience.

Stevie Bird
CEO
Smoothie Solutions

Are you a current user of this product?

No

No information provided by the reviewer.

FEATURE DETAILS

No information provided by the reviewer.