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Odoo Review

Odoo
Our score: 9.0 User satisfaction: 96%

What is Odoo?

Odoo is an open-source, scalable suite of business systems that integrates your processes across the organization. These include marketing, sales, CRM, manufacturing, project, inventory and accounting, giving you a consolidated, bird’s eye view of your business. The solution adapts to small business and enterprise requirements.

Specifically, Odoo encompasses sales and project management in a single tool, and enriches them with a variety of MRP, POS, and e-commerce functions to deliver a universal solution that can help all businesses manage all types of operations. Furthermore, the system goes a step ahead integrating every sales channel you can think of, which combined with its powerful inventory management, makes for the best business management solution to be found on the market these days.

Besides, Odoo is cloud-based, and offers a free basic plan for 1 app and suitable for up to 50 users. The transition to some of the other two plans is painless, and covers all the apps you need. Its strong technical foundation is a guarantee of usability, as the system involves approximately 300 new apps per month. It is because of that that the system has over 2,000,000 users at the moment, being available in 23 languages, and serving almost all geographies around the world.

Overview of Odoo Benefits

Fully integrated solutions

Odoo covers all sorts of business operations, from project management, CRM, and HR to inventory control and omnichannel sales. Being such a universal solution, Odoo doesn’t simply blend within your software infrastructure – after a while, it replaces the multiple applications you’re using to manage your sales process.

Clear cross-departmental communication

Because your processes are integrated, communication between departments is clear and transparent. Managers get the visibility they need, so the business runs more efficiently. For instance, you avoid stockouts or overstocks or gaps between sales and accounting.

Easy to use, simple interface

One might think Odoo is a complex system, but the truth is it delivers one of the most streamlined, easy-to-manage interfaces, and offers remarkable support and community back up to ensure there won’t be any problem while using it. Non-technical users can navigate the system with ease using drag-and-drop tools and intuitive dashboards to manage complex processes.

You pay for features you only need

You can grow the business with Odoo one app at a time without overshooting the budget. The vendor works closely with you–whatever industry you’re in–to configure an ideal architecture for you. You can add a new user or app on a needs-basis.

Cost-effective, lower TCO

What is more, Odoo is the definition of lowering TCO (total cost of ownership). The truth is every ERP system will offer the same, but by the time you start seeing your investment pay off, you’re usually way past it to evaluate the genuine difference. In the Odoo case, you have a modern, integrated, and regularly updated tool that can easily replace the rest of your BPM apps from day one.

In the meanwhile, you will experience improved and timely delivery, lower inventory and administrative costs, accurate reporting, and reduction of cycle times. While speaking of it, let’s not forget Odoo offers a no-cost lifetime package that can be perfectly enough to cover the needs of startups and small businesses.

Custom-fit to your needs

The vendor shares its full source code so you can configure the system around your unique needs. You can leverage this open-source advantage to create the “perfect” system.

Overview of Odoo Features

  • Website Edition
  • Accounting
  • CRM
  • MRP
  • E-Commerce
  • eSignature
  • Inventory Management
  • Marketing
  • Point of Sale
  • Project Management
  • Sales Management
  • Automated Stock Update
  • Automated Calendar
  • Automated Invoicing
  • Leave Management
  • Timesheets
  • Reporting
  • Efficient Integrations
  • Customer Support

What Problems Will Odoo Solve?

Organizing your day

It’s Monday morning and Nicolas, a salesman just came back from a long week-end. He needs some time to “reconnect” to his job and tasks. Fortunately, Nicolas doesn’t need to go through his calendar and all emails exchanged with leads or customers, he has Odoo Sales. The app sales organize the “To-do” list automatically thanks to the dates and stages Nicolas has entered previously when filing up the follow-up notes for each lead, opportunity. Nicolas can directly click on the “Next Actions” button on his Sales dashboard. And Nicolas can continue the flow. Once the sales order has been accepted via the online interface, the invoice is automatically created by the system. It creates a entry in the Accounting Journal, and an entry in the stock. Mark, the logistic responsible uses Odoo WMS app and knows directly what has been sold, and he can proceed their own tasks.

Feature: Integration of data. Automatic Calendar, Automated Invoicing, Automated Stock Update.

Attracting new leads

Stephany has just created her new business: Cat & Dog-sitting. She starts from scratch and decides to use Odoo. Even if she has no knowledge of html, with Odoo Website builder she can directly create her website thanks to the building blocks she drags and drops. She can change colors, pictures, font, places, add call-to-action button, contact form, improve her position on google thanks to the SEO tool. Thanks to the marketing features of the editor, the person who fills-up the form on her website is directly into the Odoo Sales app with all the information. Stephany can start to make a follow-up with that person.

Feature: Website Edition, Call-to-Actions, Integration of Contacts into Leads.

Project Management

Oliver is Project Manager. He’s got a team of 10 consultants. He schedules the tasks of the project and add the time it should take for each tasks. This projects arrives just before a holiday season. Fortunately, Oliver uses Odoo and thanks the the Gannt view, he knows exactly when one person of his staff is on leave. Thanks to this, he’s not wasting time by giving a task to someone who’s out. Also, as soon as one of his consultant fills up a timesheet related to the Project, the project’s task is automatically update with the timesheet of the consultant. Oliver sees directly how the project is ongoing.

Feature: Project Integration, Timesheets, and Leave.

Odoo Position In Our Categories

Knowing that companies have their own business requirements, it is only practical that they steer clear of going for a one-size-fits-all, ideal business program. Still, it would be hard to try to come across such an app even among well-known software systems. The better step to undertake would be to list the several chief aspects that necessitate careful thought such as essential features, packages, skill aptitude of the users, business size, etc. The second step is, you must conduct the research exhaustively. Go over these Odoo review articles and scrutinize each of the software solutions in your list more closely. Such detailed research ensures you drop unfit software solutions and buy the system that offers all the features you require company requires.

Position of Odoo in our main categories:

TOP 50

Odoo is one of the top 50 Accounting Software products

TOP 5

Odoo is one of the 5 CPQ Software products

TOP 50

Odoo is one of the top 50 CRM Software products

Odoo is also listed in the following subcategories:

There are popular and widely used applications in each software group. But are they automatically the best fit for your enterprise’s special needs? A trendy software application may have thousands of users, but does it present what you need? For this reason, do not blindly invest in popular systems. Read at least a few Odoo ERP Software reviews and mull over the aspects that you desire in the software such as the cost, main tools, available integrations etc. Then, select a few solutions that fit your wants. Try out the free trials of these apps, read online reviews, get clarifications from the seller, and do your homework meticulously. This exhaustive groundwork is sure to assist you select the best software solution for your firm’s unique wants.

How Much Does Odoo Cost?

Odoo Pricing Plans:

Free Trial

Odoo ERP

From 10€ monthly fee

-Odoo Community Edition is available for free.

 

-Odoo Enterprise Edition costs $20/user/month (annual billing) or $25/user/month (monthly billing), and apps can be added individually to meet your company needs. Visit Odoo’s pricing page for more information.

User Satisfaction

Positive Social Media Mentions 135
Negative Social Media Mentions 5

We realize that when you make a decision to buy ERP Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Odoo reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Odoo. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English
  • Chinese
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Odoo Comparisons

Odoo user reviews

Scalable, flexible, plenty of integrations

Read full review >
Earnestine
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 25.11.2019 Company Size: Industry: Other

Full-scale ERP with highly flexible customization

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Myrtle
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 31.10.2019 Company Size: Industry: N/A

Comprehensive ERP System

Read full review >
Clifford
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 29.10.2019 Company Size: Industry: Research

Supports a step-ladder ERP rollout

Read full review >
Sabrina
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 19.10.2019 Company Size: Industry: Hospitality

Best open source in the market today

Read full review >
Linda
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.09.2019 Company Size: 11-50 Employees Industry: Information Technology and Services

What are Odoo pricing details?

Odoo Pricing Plans:

Free Trial

Odoo ERP

From 10€ monthly fee

-Odoo Community Edition is available for free.

 

-Odoo Enterprise Edition costs $20/user/month (annual billing) or $25/user/month (monthly billing), and apps can be added individually to meet your company needs. Visit Odoo’s pricing page for more information.

What integrations are available for Odoo?

Odoo integrates with a large number of systems and applications. The most popular integrations are as follows:

  • Marketplaces: eBay, Amazon
  • Shipping: DHL, UPS, USPS, FedEx, La Poste
  • Payment: Paypal, Ogone, Adyen, Buckaroo, Authorize.net, SIPS Wordline
  • Social Media: Facebook
    , Instagram, Twitter, Whatsapp
  • Other: VoIP (Asterisk), Google Docs

 

Odoo average rating:

Average score
4.4/5 (18 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Aaron

PROS: I love how Odoo is integrated with the Open source platform and the Enterprise solution is easy to maintain. It provides various customizable modules that help you to keep track of the business process and to utilize its solutions for overcoming issues and at the same time to maintain their distributed data. This product is so simple and it is highly helpful for understanding the lifecycle of some business process. This tool is great for tracking sales, purchases, accounting, forecasting the requirements of the product, great for project management strategies and helps in increasing the revenue of clients.

CONS: The process of finding documentation and understanding the modules is really frustrating, because of the lack of documentation in English. They really need to improve some areas within the product. Also, if I don’t perform the configuration as it should be then database crashes and then starts the process of recovery due to the limited documentation available.

Reviewed 2 years ago

Read full review >

The least favorable review

PROS: The best aspect of this was my expectations of what the software could do. In fact it did not live up to my expectations.

CONS: I paid over 13,000 euros for an ERP software suite that ultimately Odoo were unable to get working for my tax zone in the Canary Islands. There was no apology, they refused to issue a refund and hid behind the small print in the contract. My company lost 13,000 euros in cash plus 6 months of time and energy trying to get the software to work. Appalling customer service. Arrogant and totally uncaring support. I would advise anyone to steer clear of this software and this company based on my company experience. Stevie Bird CEO Smoothie Solutions

Reviewed 11 months ago

Read full review >

More reviews from 18 actual users:

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  • Most useful
  • Most positive
  • Most negative

Scalable, flexible, plenty of integrations

Read full review >
Earnestine
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 25.11.2019 Company Size: Industry: Other

PROS: It's robust but scalable and flexible, meaning, it works for companies on a budget or plan to do gradual ERP implementation. We've integrated our ecommerce, HR, MRP and contracting with Odoo and plan to add more modules as we deem it necessary. There are plenty of applications to integrate, that's why we're looking at it as an end-to-end platform. That's actually the first thing we checked with this system: can it scale? I'm happy to validate the answer--yes. The system is also regularly being updated.

CONS: The integration and customization require a level of I.T. skills, which means you better have a tech guy with you. I wouldn't get past the initial setup were it not for our on-call tech person. It's an overhead, but go figure Odoo on your own (granting you're a casual user like me) and you'd reach a deadend. As a cloud-based system, Odoo could've had a self-service portal that enables small companies to set it up without the need to pay someone to do it.

What do you think about this review? Great Poor

Full-scale ERP with highly flexible customization

Read full review >
Myrtle
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 31.10.2019 Company Size: Industry: N/A

PROS: The core CRM is open source, so we have a wide room to configure that module. More importantly, integrating with other systems for a full ERP is easy as long as you have the fundamental tech skills. We plan it as an end-to-end platform, including warehouse management, POS, HR, marketing, purchasing and ecommerce.

CONS: We understand the risk with open source, so we placed extra security measures, which means added cost and effort. We did encounter a few integration issues, but nothing that couldn't be resolved.

What do you think about this review? Great Poor

Comprehensive ERP System

Read full review >
Clifford
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 29.10.2019 Company Size: Industry: Research

PROS: I like how easy it is to configure the accounting field and customize the workflows and fields. Also, the vendor’s technical support is commendable. Whenever we have concerns and contact the support, they’ll give us immediate response and help us fix software issues in no time. It is apparent that the team knows their business very well.

CONS: Just like most quality, feature-rich software, Odoo is quite expensive. The amount of money you need varies depending on the number of applications used and the number of users. Since we are utilizing various apps like accounting, manufacturing, sales, etc., this product actually costs us a lot. But it's a good investment. We are also having a bit of difficulty working on complicated maintenance adjustments and accessing third party BI platform integration. The reports also need improvements.

What do you think about this review? Great Poor

Supports a step-ladder ERP rollout

Read full review >
Sabrina
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 19.10.2019 Company Size: Industry: Hospitality

PROS: We expected the rollout to be tedious and complex but we're wrong. Odoo is quite simple compared with other robust ERP systems. That is because you can do a step-ladder implementation. We started consolidating two departments at first (inventory and sales). The system favors this approach, helping us contain the initial hiccups during the rollout. Then, we just added more modules to expand the system onto other areas of our business. We also like it that we could configure Odoo down to our required workflow. For example, we're able to tweak a relation table for purchase orders to handle quantity and price the way we want it. We also noticed that updates are frequent in Odoo. It was sort of annoying at first, but we saw a pattern that the vendor is truly optimizing features. The updates could only work for us.

CONS: Adding modules means you'll need more technical skills than simply rolling out an out-of-the-box ERP in one sitting. The learning curve is not steep, but it's not also easy, once you start to integrate Odoo with more modules. Prepare to use up around 2 days per week for your staff to learn to adopt the system for 3-4 months. That's our experience.

What do you think about this review? Great Poor

Best open source in the market today

Read full review >
Linda
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.09.2019 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: Odoo meets all our requirements, its UX is great and constantly evolves, and we don’t even need to use extra system in order to get task done. All its features are well integrated in one single application. Documentation is great and the API is easy to use. As a developer I have to say that the Python is most understandable program language today.

CONS: As I said before, they constantly release new feature but something that I don’t like is the fact that they remove the great ones, but as a developer I always find new way to do the things. Also, their purpose is to avoid the transfer with 3rd party frameworks but at the same time we are losing old technologies as well.

What do you think about this review? Great Poor

We are highly satisfied with Odoo. Fast, easy to learn and offers great options

Read full review >
Jen
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.09.2019 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: Compering to other product, Odoo is easy to learn, easy to use and easy to set it up. With this product we can easily build new functionality for 30% percent quickly than using Java or ABAP or other program language.

CONS: It could take some time when learning its functionalities and options, so you need to ask some expert in order to help you with the configuration.

What do you think about this review? Great Poor

Odoo Performance Feedback

Read full review >
Kimberly
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 04.09.2019 Company Size: Industry: Higher Education

PROS: I think the best quality of this product is the range of application that it offers. It has an app for CRM, invoicing application, sales, accounting, point of sale, manufacturing, purchase, and other areas of a business. On top of that, this software can be used by small, medium, and even large enterprises.

CONS: I don’t like the pricing scheme of this product. You have to pay for every application you want to use and for the number of individuals who will use the app. For example, ten individuals are using 6 different applications. You will be charged at least 200 € monthly.

What do you think about this review? Great Poor

I am very satisfied with this product. Give it a try

Read full review >
Brooke
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.09.2019 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: There are lot of things that I like about Odoo. First of all, it work more as a business development platform instead of ERP. We can implement business logic on top of the app server without any effort. It offers great amount of modules and they are all interconnected. I love its CRM module, it allows me to keep track of the leads and opportunities into Sales funnel. I can easily manage the commercial contacts and I can keep track of the calls and messages that we send to our leads. It has a wonderful feature called “ Order by Last Message”, this is great feature because you can always know when to contact the lead again, you can even set “next step” date for opportunities. I am very satisfied of the web site builder as well, because it is very intuitive, user-friendly and allows you to build your website from graphical building block. The good thing is that this works with emails and I’m using it for designing marketing emails as well. Additionally, the accounting module is very useful for me because it allows me to link financial information (like invoices) directly with the customer. I am very amazed that this product comes with huge set of features for accounting functionality. The HR module helps me to keep track of the employee’ leave days and it provides me with other useful information as well.

CONS: There is lot of information about Odoo and I found that all this information is not well organized.

What do you think about this review? Great Poor

Awesome experience with the solution

Read full review >
Genoveva
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 27.08.2019 Company Size: Industry: Mechanical or Industrial Engineering

PROS: Odoo is wonderful as it integrates well with a plethora of systems. It is very flexible and anyone can adapt it to the context and needs of their organization. One can easily create new modules for the app. Odoo has been great for my business and it keeps everything in place. The modular structure is wonderful. This is one of my favorite bits. You can deploy it in phases like having one module active at one time. It is very scalable as well. As your company grows, you can add more modules to grow with you. You can also add users and new modules work well with modules that you already use. Being open-source, it has so much potential. It is easy to use and thanks to updates, the user interface gets improved. It looks good and works well. Big fan.

CONS: There are some issues when I tried to migrate from one version to another. If I remember correctly, it was to version 11 from version 9. It was pretty inconvenient for me. Also, there is much more to desire when it comes to e-commerce features. This is something that Odoo can totally improve on.

What do you think about this review? Great Poor

A Review of Odoo

Read full review >
Christian
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 26.07.2019 Company Size: Industry: Retail

PROS: What I like best about Odoo is that it integrates with numerous third-party applications. This covers a lot of business requirements, making it adaptable to the specific needs of our organization. It is user-friendly in actualization, too, which makes it easy for us to execute our methodology. And despite being open source, it has a seamless UI that has been leveling up in every iteration together with its functionality.

CONS: The only difficulty I encountered with Odoo is its requirement of some degree of familiarization with PCs. But with that challenge aside, I was able to configure the application to meet our organization’s needs.

What do you think about this review? Great Poor

Awesome Open Source ERP

Read full review >
Verna
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.07.2019 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: Odoo helps us find partners worldwide. It is modular and scalable. This is thanks to being a real open source ERP. Anyone can access the code for its free version and use to extend the application’s use or even create a new app. Odoo also interfaces well with other solutions.

CONS: Having more than five apps on premises is very expensive. Odoo, I feel, can lower their price. They are pretty expensive compared to other open source applications like OPEN BRAVO. The price can be made fairer.

What do you think about this review? Great Poor

Avoid at all costs

Read full review >
Stevie Bird
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

2/5

Ease of Use

Published on: 15.04.2019 Company Size: N/A Industry: N/A

PROS: The best aspect of this was my expectations of what the software could do. In fact it did not live up to my expectations.

CONS: I paid over 13,000 euros for an ERP software suite that ultimately Odoo were unable to get working for my tax zone in the Canary Islands. There was no apology, they refused to issue a refund and hid behind the small print in the contract. My company lost 13,000 euros in cash plus 6 months of time and energy trying to get the software to work. Appalling customer service. Arrogant and totally uncaring support. I would advise anyone to steer clear of this software and this company based on my company experience. Stevie Bird CEO Smoothie Solutions

What do you think about this review? Great Poor

Free product and it works perfectly for small size business

Read full review >
Doreen
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.10.2018 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: What I like most about Odoo is the fact that it offers its options for free. Provides huge amount of capacity for personalization along with the modules. It is an open source, which is very helpful for me. It’s easy to set-up and to use. It is so flexible that it can be customized on every level.

CONS: I don’t like the API, it is complicated for me because of the fact that Java is fully integrated with API it creates close-source and it is poorly documented. There are no references with iPhone. The IMO has requirements to work without lag.

What do you think about this review? Great Poor

Free to use, customizable and very helpful one

Read full review >
Adam
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.04.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: Odoo is an open ERP and it is very powerful, customizable and easy to use. You have the whole freedom when it comes to provider and customization. The product is all for free, so you don’t have to spent lot of money for license in order to get high quality. It’s great tool for any kind of business and it can be used by almost everyone.

CONS: I have found some bugs in basic options, so my suggestion to its team is to test the product better.

What do you think about this review? Great Poor

Great product suitable for small and medium size business

Read full review >
Aaron
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.03.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: I love how Odoo is integrated with the Open source platform and the Enterprise solution is easy to maintain. It provides various customizable modules that help you to keep track of the business process and to utilize its solutions for overcoming issues and at the same time to maintain their distributed data. This product is so simple and it is highly helpful for understanding the lifecycle of some business process. This tool is great for tracking sales, purchases, accounting, forecasting the requirements of the product, great for project management strategies and helps in increasing the revenue of clients.

CONS: The process of finding documentation and understanding the modules is really frustrating, because of the lack of documentation in English. They really need to improve some areas within the product. Also, if I don’t perform the configuration as it should be then database crashes and then starts the process of recovery due to the limited documentation available.

What do you think about this review? Great Poor

Great all-around ERP/business-suite that fully-integrates most of your processes

Read full review >
Dan Schreck, ERP Solutions
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.01.2018 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: 1. Open-source means you can customize it when necessary. 2. You can deploy as SaaS, public cloud (AWS or Azure), or your own network. 3. It's possibly the most user-friendly ERP system. 4. Custom app store contains hundreds of pre-built custom apps. 5. It's modular – install and use (as well as pay for) only what you need. 6. Low cost and no long term commitments!

CONS: Due to it's open-source history some information is scattered in YouTube videos, online documentation, etc. Also, Odoo themselves don't provide services unless you simply use their own cloud and don't have any customization, so you really need a trust-worthy partner.

What do you think about this review? Great Poor

Powerful business management tool

Read full review >
Wade
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.12.2017 Company Size: More than 100 Employees Industry: Internet

PROS: The good thing about Odoo is the fact that allows you to do everything, it is great tool for managing CRM, HRM, ERP and many others. It offers great integrations and even 3rd party extensions and this helps you to implement functionalities you need. But, the most important thing is that you can use it all for free, yes, there are some functionalities that you have to pay in order to use them but overall the product offers what your business needs.

CONS: In my experience I feel that the product can be complicated, but once I learnt how to use it everything becomes easier and user-friendly. At the beginning I had some issues with the installation and set-up, but it’s not as difficult as it seems.

What do you think about this review? Great Poor

I highly recommend Odoo

Read full review >
Judith
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.12.2017 Company Size: 1-10 Employees Industry: Consumer Electronics

PROS: With its open platform features I can add system options that I need and at the same time I’m not required to pay for the options that I don’t need. I love the ability to test new app or optionality on a demo version so I can be sure that it works the way I want before purchasing it. Odoo’s customization features are great for capturing all special requirements of the business.

CONS: We use the Enterprise version but we cannot add on open source apps. In my opinion they need to work on its API integrations with external sources, we wanted to create automated integration for communication taxation but without success. We have to hire a developer that would write codes so we can work on both systems.

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Reviewed By Louie Andre
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