What are the best aspects of this product?
The core CRM is open source, so we have a wide room to configure that module. More importantly, integrating with other systems for a full ERP is easy as long as you have the fundamental tech skills. We plan it as an end-to-end platform, including warehouse management, POS, HR, marketing, purchasing and ecommerce.
What aspects are problematic or could work better?
We understand the risk with open source, so we placed extra security measures, which means added cost and effort. We did encounter a few integration issues, but nothing that couldn't be resolved.
What specific problems in your company were solved by this product?
Our departments are working as a team now. We're more data-driven today. Finance can see the ROI being put on the table by sales and this helps us a lot to arrive at the right budgeting.
Are you a current user of this product?
No
What is your company size?
N/A
What is your industry?
N/A
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