What are the best aspects of this product?
1. Open-source means you can customize it when necessary.
2. You can deploy as SaaS, public cloud (AWS or Azure), or your own network.
3. It's possibly the most user-friendly ERP system.
4. Custom app store contains hundreds of pre-built custom apps.
5. It's modular – install and use (as well as pay for) only what you need.
6. Low cost and no long term commitments!
What aspects are problematic or could work better?
Due to it's open-source history some information is scattered in YouTube videos, online documentation, etc. Also, Odoo themselves don't provide services unless you simply use their own cloud and don't have any customization, so you really need a trust-worthy partner.
What features/services would you like to see in future versions of this product?
Better HR applications.
What specific problems in your company were solved by this product?
Improved Sales pipeline and project coordination and communication, as well as some Accounting/Timesheet/Expense.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
11-50 Employees
What is your industry?
Information Technology and Services
Did your company use a different software before this one?
Yes
What software did you use before?
Excel
Why did you decide to change it?
Excel became insufficient
Are you satisfied with the change?
Yes, very
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
What was the cost of implementing this product?
Less than $1000
What is your total annual cost for using this product?
$250
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
No
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