- Home Hotel Management Software OKKAMI There are many components to the software, I am reviewing the Unified Chat feature
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User review
of OKKAMI
There are many components to the software, I am reviewing the Unified Chat feature
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Very easy to use with a built in auto translation makes it easy to communicate with potential and existing customers
What aspects are problematic or could work better?
I have not experienced any issues with the software.
What specific problems in your company were solved by this product?
Communicating to customers with multi-language support and being able to sell directly through the chat feature.
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Retail
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It helps to boost our productivity and sales
PRICING & COSTS
What was the cost of implementing this product?
monthly fee
How long is your contract with the vendor?
Less than 1 year
Did you get any discount for this product? How much?
no
FEATURE DETAILS
Main Features
User management very good
4
Supplementary hotel services very good
4
Guest experience management very good
4
Payment processing very good
4
