- Home Hotel Management Software OKKAMI Very user friendly app with many useful features
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User review
of OKKAMI
Very user friendly app with many useful features
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
- contains many features useful for hospitality business such as integrated messaging and guest profiling
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- responsive customer support
What aspects are problematic or could work better?
- user interface for non-US language can be improved
What features/services would you like to see in future versions of this product?
- hope to see staff resource management tool available
What specific problems in your company were solved by this product?
- interactive communication between staff has improved significantly
- even staff who are not technologically savvy were able to easily use most features in the product
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Hospitality
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It provides us real-time business controls
- It helps us to centralize rate control
- It reduces double or over-bookings
- It enables us to manage guest reservations
- It helps to boost our productivity and sales
PRICING & COSTS
What was the cost of implementing this product?
USD1,200
What is your total annual cost for using this product?
USD 5,500
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
15% discount
FEATURE DETAILS
Main Features
User management amazing
5
Rates management ok
3
Reservations management very good
4
Check-in and check-out amazing
5
Supplementary hotel services amazing
5
Conference booking and management ok
3
Financial and business reports very good
4
Housekeeping management amazing
5
Hotel administration very good
4
Accounting ok
3
Guest experience management amazing
5
Payment processing amazing
5
Reviews management amazing
5
Wearable integration amazing
5
