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User review of Oktopost

A B2B review on Oktopost

- by Lindsey

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Oktopost is a breakthrough in social media management. When I am using it, it feels like I’m ‘housing’ every listing and publishing under a single roof. In fact, Oktopost used to have a link editing/preview option before any social media did.
I also like the support they provide. I am always impressed by their timing and responsiveness, and I like the fact that they are always working on some modern updates.

What aspects are problematic or could work better?

I was a bit afraid with the interface at first, as it seemed rally difficult to understand. Still, I was a fresh user, per se somebody that never dealt with so many features. I think this won’t be an issue for experienced users.
Another thing they could improve is ‘personal engagement’ within the software. It would be perfect to make personal contributions, or to collaborate with ad managers from other media directly from the platform.

What specific problems in your company were solved by this product?

Complex workflows, personal engagement, and mostly needs identification. We boosted quality to make Twitter presence outstanding, and the relationship with our influencers has never been this good.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Media Production

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.