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User review of OnTheClock

The customer service is excellent

- by Dorthy

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

I can set it up so employees can only log-in and out in a certain area. This way I am sure that my employees are not abusing the app. It is also very versatile as I can use it to punch in or punch out, submit my time card, and view my entire pay period.

What aspects are problematic or could work better?

It can be frustrating at times as you need a stable internet connection to log in and out. This can be very inconvenient as there are times when I couldn't log in on time. The geographical time-in feature can be inconsistent at times too.

What specific problems in your company were solved by this product?

Creating accurate paychecks and time cards are now very easy. Its benefits far outweighed all its detriments as the versatility it offers our employees is very useful for us.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

N/A

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.