Brilliant tool

What are the best aspects of this product?

OnBase by Hyland is a program where you can store all data you want and forget about it. I deployed the platform many years are and I don’t even look at it anymore. I know my information is there and everything is secure. Its workflow engine is flexible and very easy to configure. I am able to use VB scripts when I want to extend and improve the functionality of the product. All the operations for document scanning, importing and retrieval are easy to set up. We are even able to create other custom forms that are based on the data we import from 3rd part systems .The one click deployment for rollout is easy to use.

What aspects are problematic or could work better?

SharePoint integration, this integration doesn’t work for our business, and we wasted thousands of dollars to make this integration usable. The price can be expensive but it is worth.

What specific problems in your company were solved by this product?

We use it for imaging invoices, retrieval of the invoice image from general ledger. It helps in elimination of file cabinets because we are able to scan all documents, and we are able to send invoices to AP for payment.

Are you a current user of this product?

Yes