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OnBase REVIEW

Content Management Software

9 user reviews
USER SATISFACTION 97%
OUR SCORE 8.7

What is OnBase?

OnBase is an enterprise content management system that is flexible and is integrated with document management, records management, and business process management. It is a scalable technology platform that is designed to depart and adapt to the needs of an evolving organization. OnBase has the specialty in transacting content management and integrates with Enterprise, Healthcare, Government, Financial Services and other sectors. OnBase helps you in optimizing the data flow through the organization by automating the predictable decisions.

The purpose of OnBase was and still is to make things easier for organizations and individuals in controlling their information, simplifying their everyday tasks, and providing them the freedom to pursue innovation. OnBase works on centralizing important content for a business in a single secure location that makes it easier to capture access and integrate the information. With OnBase, your unstructured and cluttered content that might contain dates, numbers, and facts, is centralized and automated to improve the overall communication and data distribution in an organization.

Overview of OnBase Benefits

With OnBase, you get to access all of your data instantly, including documents, and automated business processes from anywhere. All you need is a single application and whatever device you’re using and which has stable internet connection. OnBase can easily be integrated with other applications to link the documents and the data stored with the OnBase transactions and activities.

You can use OnBase to provide solutions to HR, Higher education, Insurance etc. At the same time, due the scalability of OnBase, it can be designed to fit the need and requirements for any sized enterprise. As it uses document management and business process automation, as well as record management, its strengths lie in the imaging and archiving capabilities. With OnBase on the cloud, you get to use the system that is hosted at the data center and accessed through a secure internet connection.

Moreover, you do not need custom coding to grow your solution, as OnBase isn’t patched together with disconnected products. OnBase captures all your documents and data in one system, it scans, imports electronic documents and extracts data from the documents, and eventually saves you a lot of time. It offers an extensive range of capture tools, which help in preserving the nature of the captured documents.

Overview of OnBase Features

  • File Storage and Archiving
  • Dashboards
  • Email Clients
  • Case Management
  • Technical Support
  • Retention and Records Management
  • Business Intelligence and Reporting
  • High Volume Batch Scanning
  • Client Interfaces
  • Cloud ECM
  • Mobile ECM
  • Rapid Application Development

OnBase Position In Our Categories

Position of OnBase in our main categories:

20

OnBase is one of the top 20 Content Management Software products

20

OnBase is one of the 20
Content Management Software products


If you are interested in OnBase it could also be beneficial to check out other subcategories of Best Content Management Software collected in our database of B2B software reviews.

Every enterprise is different, and may require a specific Content Management Software solution that will be fit for their company size, type of customers and employees and even particular industry they support. We advise you don't count on getting a perfect app that will work for each company no matter what their history is. It may be a good idea to read a few OnBase reviews first and even then you should remember what the solution is intended to do for your company and your staff. Do you need an easy and straightforward service with just elementary features? Will you actually use the complex functionalities required by pros and large enterprises? Are there any particular tools that are especially useful for the industry you operate in? If you ask yourself these questions it is going to be much easier to find a solid software that will fit your budget.

How Much Does OnBase Cost?

OnBase Pricing Plans:

OnBase pricing is available only by quote. Please contact the company for additional details.

User Satisfaction

We realize that when you make a decision to buy Content Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and OnBase reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with OnBase. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

109

NEGATIVE SOCIAL MENTIONS

3

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
  • Europe
  • Asia
  • Australia
  • Middle-East
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
Deployment
  • SaaS
  • On Premise

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE

What are OnBase pricing details?

OnBase Pricing Plans:

OnBase pricing is available only by quote. Please contact the company for additional details.

What integrations are available for OnBase?

OnBase by Hyland integrates with the following third-party systems and apps:

  • SAP
  • E-business Suite
  • PeopleSoft
  • CAD Services
  • ESRI ArcGIS
  • Infor Lawson
  • Datatel
  • MS Office
  • Outlook

User reviews


User reviews in total: 9

7
2
0
0
0

Average Rating:

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The most favorable review

Dewey

3 months ago


Pros: We are able to share our work across regional offices and others are able to access and work from the same information. The history feature is really helpful because it maintains every edit and view of a document. We can easily manage the problem resolution and employee accountability. OnBase is really intuitive when it comes to making business process improvements, we don’t need to ask some IT experts to help us and to spend lots of money for something that can be done by this simple platform. When our customers ask “Is there a way to…’’ kind of question we are able to talk through it and to implement the change the following day.

Cons: We are not able to maximize the effects with interconnectivity between our in-house applications. We have license and certifications for the API, but other members are unable to uphold the cost of maintaining Hyland’ certification.

The least favorable review

Richard

4 months ago


Pros: Hyland Onbase is a powerful product with more than 120 modules that will help you in managing any kind of document and information. You can easily and quickly make accessible the information to any social network whether it is web, hybrid, web service, API and many other. And what’s more, its workflow system offers more than 150 different options to tie a document lifecycle and this is very helpful because it provides you with any possible scenario in a business that needs to be realized. You can easily maintain the installation, but what is most important its price- it is very affordable system and yet expensive enough to demonstrate the strength the platform provides.

Cons: When it comes to features, my biggest complaint is a lack of refinement. Lack of focus on fixing bugs, and implementation of new features. Fixing bugs is great, but they need to be more focused on new features.

Published 3 months ago
Verified
user
We are able to share our work across regional offices and others are able to access and work from the same information. The history feature is really helpful because it...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
Hyland Onbase is a powerful product with more than 120 modules that will help you in managing any kind of document and information. You can easily and quickly make...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
OnBase by Hyland is a program where you can store all data you want and forget about it. I deployed the platform many years are and I don’t even look at it anymore. I...



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Published 5 months ago
Verified
user
OnBase has the option for the documents to be stored in two locations for redundancy purposes, primary and secondary storage disk or platter. If a problem is found with...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
Hyland is powerful and useful content management platform. When it comes to storage, manipulation and retrieval of data offers great solutions. You can easily integrate...



What do you think about this review? Great Poor
Published 7 months ago
Verified
user
OnBase helps us to manage our workflows, to import and use the data. Its search engine is fast and accurate. It provides great integration with Outlook. We use the Unity...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
OnBase gives the opportunity for the organizations to meet the needs of each department including Back office processes within Accounting and Finance, Human Resources,...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
OnBase provides with great training tutorials, support and assistance. We use various modules and they are used by different departments. This platform is very helpful...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
OnBase offers great strategy and place for organizing, configure, store and creation of documents. User-friendly app with great functionalities. Provides trainings for...



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