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OnBase REVIEW

Content Management Software

8 user reviews
USER SATISFACTION 97%
OUR SCORE 8.7

What is OnBase?

OnBase is a single enterprise content management software designed to provide a centralized and secure location for your critical business content. The single low-code platform also manages business processes, records, and cases. It is a scalable technology platform that is designed to depart and adapt to the needs of an evolving organization. OnBase has the specialty in transacting content management and integrates with Enterprise, Healthcare, Government, Financial Services and other sectors. OnBase helps you in optimizing the data flow through the organization by automating the predictable decisions.

The purpose of OnBase was and still is to make things easier for organizations and individuals in controlling their information, simplifying their everyday tasks, and providing them with the freedom to pursue innovation. OnBase works on centralizing important content for a business in a single secure location that makes it easier to capture access and integrate the information. With OnBase, your unstructured and cluttered content that might contain dates, numbers, and facts, is centralized and automated to improve the overall communication and data distribution in an organization.

Overview of OnBase Benefits

OnBase handles document capture, electronic signatures, and document generation and distribution all throughout the enterprise content lifecycle from inception to final archival and destruction. Structured and unstructured work processes are optimized. Features such as document routing, tasks automation, load balancing, notifications, rule-based decisions, and complex approval processes empower a highly configurable workflow.

Flexibility and scalability are only some of OnBase’s strengths. It supports your departments in HR, accounting, and finance, among others, in various industries such as Government, Insurance, Higher Education, Financial Services and Healthcare. As it uses document management and business process automation, as well as record management, its strengths lie in the imaging and archiving capabilities. With OnBase on the cloud, you get to use the system that is hosted at the data center and accessed through a secure internet connection.

Moreover, you do not need custom coding to grow your solution, as OnBase isn’t patched together with disconnected products. OnBase captures all your documents and data in one system, it scans, imports electronic documents and extracts data from the documents, and eventually saves you a lot of time. It offers an extensive range of capture tools, which help in preserving the nature of the captured documents.

Overview of OnBase Features

  • File Storage and Archiving
  • Dashboards
  • Email Clients
  • Case Management
  • Technical Support
  • Retention and Records Management
  • Business Intelligence and Reporting
  • High Volume Batch Scanning
  • Client Interfaces
  • Cloud ECM
  • Mobile ECM
  • Rapid Application Development

OnBase Position In Our Categories

Position of OnBase in our main categories:

20

OnBase is one of the top 20 Content Management Software products

20

OnBase is one of the 20 Version Control Systems products

20

OnBase is one of the 20
Content Management Software products

20

OnBase is one of the 20
Version Control Systems products


If you are considering OnBase it could also be sensible to analyze other subcategories of Best Content Management Software collected in our database of B2B software reviews.

There are well-liked and widely used solutions in each software group. But are they necessarily the best fit for your company’s specific wants? A market-leading software application may have thousands of users, but does it offer what you need? For this reason, do not blindly spend on popular systems. Read at least a few OnBase reviews and think about the factors that you desire in the software such as the fees, main functionality, available integrations etc. Then, choose a few systems that fit your requirements. Check out the free trials of these apps, read online opinions, get information from the vendor, and do your homework thoroughly. This profound research is certain to aid you select the most excellent software solution for your company’s special requirements.

How Much Does OnBase Cost?

OnBase Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

OnBase pricing is available only by quote. Please contact the company for additional details.

User Satisfaction

We realize that when you make a decision to buy Content Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and OnBase reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with OnBase. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

109

NEGATIVE SOCIAL MENTIONS

3

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
Deployment
  • On Premise

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE

What are OnBase pricing details?

OnBase Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

OnBase pricing is available only by quote. Please contact the company for additional details.

What integrations are available for OnBase?

OnBase by Hyland integrates with the following third-party systems and apps:

  • SAP
  • E-business Suite
  • PeopleSoft
  • CAD Services
  • ESRI ArcGIS
  • Infor Lawson
  • Datatel
  • MS Office
  • Outlook

User reviews


User reviews in total: 8

6
2
0
0
0

Average Rating:

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The most favorable review

Sophia

3 months ago


Pros: OnBase by Hyland is a program where you can store all data you want and forget about it. I deployed the platform many years are and I don’t even look at it anymore. I know my information is there and everything is secure. Its workflow engine is flexible and very easy to configure. I am able to use VB scripts when I want to extend and improve the functionality of the product. All the operations for document scanning, importing and retrieval are easy to set up. We are even able to create other custom forms that are based on the data we import from 3rd part systems .The one click deployment for rollout is easy to use.

Cons: SharePoint integration, this integration doesn’t work for our business, and we wasted thousands of dollars to make this integration usable. The price can be expensive but it is worth.

The least favorable review

Richard

2 months ago


Pros: Hyland Onbase is a powerful product with more than 120 modules that will help you in managing any kind of document and information. You can easily and quickly make accessible the information to any social network whether it is web, hybrid, web service, API and many other. And what’s more, its workflow system offers more than 150 different options to tie a document lifecycle and this is very helpful because it provides you with any possible scenario in a business that needs to be realized. You can easily maintain the installation, but what is most important its price- it is very affordable system and yet expensive enough to demonstrate the strength the platform provides.

Cons: When it comes to features, my biggest complaint is a lack of refinement. Lack of focus on fixing bugs, and implementation of new features. Fixing bugs is great, but they need to be more focused on new features.

Published 2 months ago
Verified
user
Hyland Onbase is a powerful product with more than 120 modules that will help you in managing any kind of document and information. You can easily and quickly make...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
OnBase by Hyland is a program where you can store all data you want and forget about it. I deployed the platform many years are and I don’t even look at it anymore. I...



What do you think about this review? Great Poor
Published 7 months ago
Verified
user
OnBase has the option for the documents to be stored in two locations for redundancy purposes, primary and secondary storage disk or platter. If a problem is found with...



What do you think about this review? Great Poor
Published 7 months ago
Verified
user
Hyland is powerful and useful content management platform. When it comes to storage, manipulation and retrieval of data offers great solutions. You can easily integrate...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
OnBase helps us to manage our workflows, to import and use the data. Its search engine is fast and accurate. It provides great integration with Outlook. We use the Unity...



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Published 10 months ago
Verified
user
OnBase gives the opportunity for the organizations to meet the needs of each department including Back office processes within Accounting and Finance, Human Resources,...



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Published 10 months ago
Verified
user
OnBase provides with great training tutorials, support and assistance. We use various modules and they are used by different departments. This platform is very helpful...



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
OnBase offers great strategy and place for organizing, configure, store and creation of documents. User-friendly app with great functionalities. Provides trainings for...



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