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User review of OnBase

Efficient storage platform

- by Guadulupe

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

OnBase offers great strategy and place for organizing, configure, store and creation of documents. User-friendly app with great functionalities. Provides trainings for every kind of agencies, and this is really helpful for our staff and other agencies we are working with.

What aspects are problematic or could work better?

As someone who is web developer and programmer I found some things that are really frustrated. As a programmer I am taught to think ‘outside of the box’ and to find efficient ways to solve issues. About OnBase I have to say that the configuration is limited, they could simply check in Java or in any program language so they can solve the issue. I am forced to take extremely large route to achieve simple output.

What specific problems in your company were solved by this product?

We use this product as a platform for our ECM. We are able to import and store documents for every kind of routing purposes. It is great solution for state-wide document retention and storage. We are able to push any kind of paper forms directly to electronic medium via Unity Form, thus, we are saving lot of money on printing.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Government Administration

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.