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User review of OnBase

Great solution for managing documents

- by Jose

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Hyland is powerful and useful content management platform. When it comes to storage, manipulation and retrieval of data offers great solutions. You can easily integrate it with other processes and you can make it as important part of all those processes. Its support team is very responsive and helpful. They are easy to work with and respond in every situation. I highly recommend them to anyone who is interested in ECM solution.

What aspects are problematic or could work better?

We don’t have dislikes by now.

What specific problems in your company were solved by this product?

Before OnBase we have used tons and tons of paper and many processes were done manually. When we found and implement OnBase we managed to reduce the flow, backlog and usage of paper. We don’t need to do the work manually anymore because the workflow is automatic now. We want to use this platform to the fullest, we know it provides great features.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.